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Shohjahon's avatar
Shohjahon R Community Member

No Top Rated even if I am eligible

Previous week I got email "We want to let you know that you no longer qualify as a Top Rated freelancer on Upwork."
But when I checked my Stats, I was eligible (check attachment)

so how do I get back Top Rated Badge

 

3 REPLIES 3
Ronna's avatar
Ronna P Retired Team Member

Hi Shohjahon,

 

Thank you for sharing your concern. I would like to clarify that once you've met all the qualifications for Top Rated, your profile will be updated with the badge within 24 to 48 hours. If otherwise, let us know so I can check this further. 

 

~Ronna
Shohjahon's avatar
Shohjahon R Community Member

Hi there, thank you for your response.

My account was Top Rated 2 weeks ago, suddenly it was removed last week.

I am eligible for all conditions, can you check more about my profile. There maybe some issues regarding this.

Ivygail's avatar
Ivygail J Retired Team Member

Hi Shohjahon,

 

Thank you for following up. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

 

~Ivy