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4aab1cfd
Community Member

Not able to save password

Hi,

I am new to Upwork and I am trying to setup my password for an added layer of security but I keep getting this error message saying 'Password should include one letter and one number or symbol' even though I am adding the password containing letters, numbers and symbols. It is such a weird glitch, I don't know how to proceed. Please help!!

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Sana,

 

Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Lastly, make sure your password includes a capital letter as well. Feel free to message us if problems persist.

 

- Pradeep

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