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Jarrett's avatar
Jarrett N Community Member

Paid for Expert Vetted application but got not response

For 300 connects, It is reasonable to expect a decision one way or the other in a timely manner.

Instead, I flushed 300 connects into the abyss, and from the other threads it appears I am not the only one.

It is bad enough to routinely get blown off by potential clients, but it is a bit offensive to get scammed by the platform.

Note to self:  do not participate in the any gimmicks the platform promotes. 

ACCEPTED SOLUTION
Luiggi's avatar
Luiggi R Retiring Moderator

Hello Jarrett,

 

Applications will be reviewed in approximately four weeks from the date they are submitted. If you qualify, you’ll be selected for a pre-vetting video call. Time slots for these interviews are on a first-come, first-served basis, and the time required to make a determination on your application can vary. If it's been longer than four weeks since you applied, feel free to let us know so we can look into it. 

~ Luiggi

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69 REPLIES 69
Yohannes's avatar
Yohannes M Community Member

Hey Luiggi, I’m dealing with a similar issue.

I received an email saying I was accepted for the next step—a live, pre-vetting call on July 25. However, I haven’t received any further details about scheduling the call. It’s been 30 days now. 

I have attached a screenshot of the email I received on July 25 below.

Could you please assist?

Fritz's avatar
Fritz J Community Member

Yohannes, I haven't seen Luiggi responding in last 2 weeks, he is mostly on PTO...you may need some other moderator to help.

Thomas's avatar
Thomas W Community Member

Upwork support,

 

I received an e-mail on July 12 that my Expert-Vetted Talent application was chosen to move to the next step - but I haven't yet received any follow-up e-mail(s) on how to schedule that next step (i.e. live, pre-vetting call)

 

Should I be concerned that ~ 6 weeks have already passed?

 

Thank you,

 

**Edited for Community Guidelines**

Pradeep's avatar
Pradeep H Retired Team Member

Hello Thomas,

 

I am sorry for the delay in receiving the notification with the next steps for your application. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep 

Fritz's avatar
Fritz J Community Member

I am in exact same situation since 25th July, can you log a ticket for me too?

Pradeep's avatar
Pradeep H Retired Team Member

Hi Fritz,

 

Apologies for the delay in getting a response from our team. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep 

Andrii's avatar
Andrii P Community Member

At this point you should realize that Upwork's priority was to get 300 connects, not to run the verification process. And for that matter, why would you want a badge that only corporate clients can see if there are no corporate clients here?

Seray's avatar
Seray E Community Member

Hello Upwork Team,

 

I was informed as my Expert_Vetted Application is approved, 30 min call will be scheduled with a following e-mail. However, I did not received any e-mail to continue my process. I've attached the last mail I had received 12 July. Could you please inform me about status of my application? I want to underline that 300 Connects are paid. 6 weeks passed, should I be concerned?

 

When I submitted my application, I was informed that the review and approval process could take up to 90 days. I have been waiting patiently during this period.

 

Looking forward to hear back from you.

Best,

Renata's avatar
Renata P Community Member

Hello!

On July 12th, I received an email from Upwork stating that my Expert-Vetted application had been selected for the next phase and that I would receive an email in the coming weeks with instructions to schedule an interview.

However, it has been over seven weeks, and there has been no such email. I have checked the spam.

 

Could you please give me some information about that?

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Renata,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Seray's avatar
Seray E Community Member

Hello!

On July 12th, I received an email from Upwork stating that my Expert-Vetted application had been selected for the next phase and that I would receive an email in the coming weeks with instructions to schedule an interview.

However, it has been over seven weeks, and there has been no such email. I have checked the spam.

 

Could you please give me some information about that?

 

**Edited for Community Guidelines**

Sterling's avatar
Sterling K Community Member

I think that whole adventure was just another example of the AI Slop on upwork failing. 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Seray,

 

Apologies for the delay in receiving notification for the next step for Expert-Vetted application. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep 

Yohannes's avatar
Yohannes M Community Member

Hi PradeepH,

I was having the same problems too. I received an email on July 15th saying about my approval of the expert vetted and there will be an email stating the next process.

Could you please provide more information? 

 

 

Ivygail's avatar
Ivygail J Retired Team Member

Hello Yohannes,

 

Thank you for bringing this to our attention. We will look into this further and will get back to you once we have more information. 

 

~Ivy
Yohannes's avatar
Yohannes M Community Member

Hello Ivy,

anything new?

 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Yohannes,

 

This is Pradeep, stepping in for Ivy. I checked and I can see that Ivy has reached out to the relevant team to check the status of your application. We will respond to you here as soon as we have an update from the team.

 

- Pradeep

Ivygail's avatar
Ivygail J Retired Team Member

Yohannes, I received an update from our assigned team, who advised that you should receive an email in the coming weeks with steps to schedule. Please note that the team is working through scheduling pre-vetting calls based on when the application was received.

 

~Ivy
Ali's avatar
Ali A Community Member

Hi

 

I received an email saying my Expert vetted application has moved to next stage and I should receive an email next couple of weeks. This was more than a month ago but I still haven't received anything. How can I chase this up? Image attached of email received more than a month ago.

 

Thanks.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Ali,

 

Apologies for the delay in receiving the email notification. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep