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Pamela's avatar
Pamela R Community Member

Password and login issues

I am trying to get my account fully set up. At various stages the account **Edited for Community Guidelines**is asked for a password.  I put thhe password in , i am told it is invalid.  I try to reset.  My account never receives an email to reset.  I am also trying to make sure my tax forms in order, similar problem.  Can you please advise the best way to proceed.  Thank you Pamela 

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Ludwing David's avatar
Ludwing David N Community Member

Just check if email's spelling is correct when reset the password.

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Emmanuel's avatar
Emmanuel N Community Member

Here's what I can recommend:

  • Contact Upwork directly. Upwork has a help center with resources for troubleshooting common issues. They should be able to help you recover your password and update your tax information. Here's a link to their help center: https://support.upwork.com/hc/en-us
Ludwing David's avatar
Ludwing David N Community Member

Just check if email's spelling is correct when reset the password.

Pamela's avatar
Pamela R Community Member

Thank you.  I will go through these and double check.   I appreciate the comments.  Pamela