Paying my Balance but says I need to talk to support but there is no support to talk to

[3b1599fe]

I hired my first freelancer and I didnt know when you took the payment so the payment failed. Now I want to pay the balance it says to contact support but there is no support to contact? Why do you make it so hard to pay? 

[ArjayM]

Hi Christopher,

Thank you for reaching out to us. I can see that the team had responded to the ticket you raised here about your concern. They have provided more information about the status of your account and instructions on how to resolve the issue. Don't hesitate to coordinate with the team by responding to the email linked to your case and they will surely assist you accordingly.