Hello ! It's been five days since i added payment method to local bank. But it's still inactiave. No Response or Verification email from upwork.Can you please tell me how long it will take to active ?
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If your payment method is inactive, it can be because of one or both of the following reasons:
It was added in the last three days: For security reasons, any new payment method will become active in three days.
You need to provide your tax information: In order to access their funds, all freelancers who are U.S persons should file a Form W-9 with Upwork. You sign electronically by submitting the form.
If you’re not a U.S.taxpayer you’ll need to file a Form W-8BEN instead. The Form W-8BEN is a form used to confirm you’re not a U.S. taxpayer and that Upwork is not required to withhold taxes from your earnings. Tip: You can use your own legal name as it appears in your passport or other official documents.
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Thank you for your message. You can access your support tickets here. You can also view and respond to the support ticket from the email notification sent to your registered email address.
Hello UpWork fam!
I received my first payment and I wanted to withdraw it. However my payment method (Direct to local bank) is still inactive. Even though I have updated my tax information and its been more than 3 days since I updated my payment details. My ID is verified and I am still trying to figure out what could be the problem. Looking forward for some assistance.
Thank you for reaching out. I just checked your account and can confirm that your payment method is already active. Kindly check on your end and let us know if you need further assistance.
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you with further assistance on this page once your case is fully reviewed.
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist you further. You may access your ticket and coordinate with the team on this page.
Not sure if this is the right place but Payment Methods on upwork shows me that it is inactive. been a few days and I have a statment showing funds to be sent tomarrow, what do i do, thanks,
Thank you for reaching out to us here in the Community. I can see that you've escalated your concern to our support team and raised a support ticket. Please allow our team time to further review your case and you will be getting an update on that ticket here once done. We seek your patience and utmost understanding while sorting this out for you. Thank you!
Thank you for reaching out to us. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
I'm facing the same issue first-time freelancers on Upwork encounter when trying to update their bank information after receiving funds for a completed project. I thought my bank information was updated because I filled out the W9, completed the ID verification, and any additional information Upwork needed.
I updated my business bank account information on May 3rd or 4th, but it's been over a week, and my new payment method is still inactive. I've already checked for any additional email verification I missed from Upwork, but I couldn't find anything. Unfortunately, the response bot wasn't helpful either. What upsets me the most, I missed the pay period because of some issue that's out of my hand.
I'm not sure how long it takes to activate a new payment method on Upwork, and I would appreciate any information or assistance you can provide.
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist. Don't hesitate to access your ticket and coordinate with the team on this page to resolve the issue with your account.
I have completed verfication, all the tax information, I have added two payment methods and I have available funds. Why does it still show that my payment forms are invalid?
I've shared your report to the appropriate team for further review. One of the members will be assisting you via a support ticket going forward. You may access your ticket and coordinate with the team on this page.
Hi UpWork team!
My payment method (Direct to local bank) is still inactive. Even though I have updated my tax information and its been more than 3 days since I updated my payment details. My ID is verified.
Looking forward for some assistance.
Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
I can see that you've raised a support ticket regarding your concern and one of our team members is already assisting you. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Thank you for the feedback.
The support didn't help me much (except to tell me that my request will be processed within 24/48h).
My withdrawal method "Direct to Local Bank" is still inactive and I can't withdraw my money.
Can you unblock my issue or tell me why my withdrawal method is blocked?
Anyone else having this issue ?
I can't find the w9 to fill out, only the w8.
Upworks help page says just to fill out the w8, and it'll get transferred to a w9.
However, the w8 is asking you to agree that everything in the form is true -- including that I'm not a US citizen, and that lying on the form is perjury.
This is... not ideal.
We certainly understand your concern. Please note that if you are a U.S person, you need to file a Form W-9 with Upwork (all others should file a Form W-8BEN or W-8BEN-E). Here are the detailed instructions for providing Upwork with your Form W-9:
Yes, that is the ENTIRE problem.
I do not have that option.
I never had the option.
It's only given me the w8 option.
I've explained this three times in the support ticket, and in this original post.
I know I need a w9. I just can't get it, and would really like that fixed.
Hi, I'm clicking on the get paid now button so I can withdraw my available funds as it is less than 100$ and it's still telling me inactive payment method, after I've added my payment method.
I'm sorry to hear about your experience. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
I have added everything correctly and my w-8ben form was also completed but still, my local bank payment method is inactive. before that, I tried several times but I failed to active method.
Hi Muhammad Khalid,
Thank you for reaching out. I can see that you've reached out to our Support Team and raised a ticket with the same concern. Please allow our team time to further review your case and you will be getting an update on your ticket here within 24-48 hours. Don't hesitate to coordinate with the team if you have questions or still need further assistance.
Hope you're all doing good. I've run into a bit of trouble with Upwork and I'm hoping some of you might be able to help.
For some reason, Upwork is saying my payment method is "inactive" and I'm not sure why. I've done everything I'm supposed to - my name's been verified, I've filled out the tax form (W-8BEN), and still, it's not working.
It's been like this for three days now and I'm stuck. I don't know why it's happening or how to fix it.
If anyone has had this problem before or knows how to fix it, I'd really appreciate your help.
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you here with further assistance. Don't hesitate to coordinate with the team if you have questions or need further assistance.
I'm neither from the USA, nor living in the USA. I'm living in my homecountry. Why is Upwork asking me for this : "To follow U.S. tax laws, please complete a new W-8BEN or W-8BEN-E Foreign Status Certification. Please click here to add your tax information. " ?