Payment Method Inactive !

[#1]

Hello ! It's been five days since i added payment method to local bank. But it's still inactiave. No Response or Verification email from upwork.Can you please tell me how long it will take to active ?

[#2]

Hi Faty,

I took a closer look at your profile and confirmed that all sections on your Tax Information page have been completed. Your new payment method will be active and ready for use in three days. You're all set! Thank you for reaching out!

[#3]

Hi, 

My withdraw method : direct to local bank is inactive and it has been 10 days since i have added it.To note that I completed all the requested actions ( tax forms , ensuring the naming , etc ) an ensured that all the data is accurate. Please advise on how to activate the withdrawal method.

Thanks

[#4]

Hi Mohamed,

I’ve escalated your community post to a support ticket. One of our agents will contact you soon with more information and to assist you further with your payment method concerns.

[#5]

Hi Arjay,

I am writing this message just to let you know that none of the agents has contacted me sine feb the 8th.

Please advise on the steps to follow.

Thanks

Regards

Mohamed Amine

[#6]

Hi,

I am writing this message just to let you know that none of the agents has contacted me sine feb the 8th.

Please advise on the steps to follow.

Thanks

Regards

Mohamed Amine

[#7]

Hi Mohamed Amine,

I apologize for the delay. I have followed up with the team that's handling your case. I saw that you've also submitted a follow-up on your ticket. Please allow them time to check and get back to you through the same ticket. 

[#8]

I am new to Upwork. just got paid for my first project, I can see the money but how do I transfer the funds to my bank?

Thanks all for your help.

[#9]

anyone? can anyone help me, please?

[#10]

Hi Amit,

I've checked your account and confirmed that you still need to complete the Form W-9. You must complete a Form W-9 with a valid SSN, EIN, or ITIN to be able to withdraw payments from Upwork. You may visit this help article for more information and detailed instructions on completing the form. Let us know if you need further assistance.

[#11]

Hello I added PayPal as my payment method and I completed the tax info but it says that my Paypal is inactive what should I do?

[#12]

Hi Sanae,

I looked closely at your account and confirmed that you still need to complete your Tax Information (W-8BEN or W-8BEN-E). The W-8BEN and W-8BEN-E are U.S. tax forms for non-U.S. Persons. We and the IRS use them to determine whether you live in the U.S. and what taxes we need to collect from your earnings on Upwork. You must have this form on file before withdrawing earnings from Upwork.

To complete the W-8BEN or W-8BEN-E, you’ll need to complete three cards in the Tax Information section of your settings. Let us know if you need further assistance. You may visit this help article for more information and detailed instructions to complete the process.

[#13]

I can't complete the 3rd section since I don't have tax identification number in Morocco only people who own houses and such staff that pay taxes I don't have anything . So what's the solution ? Can't I just leave that section empty 

[#14]

Hi Sanae,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you with further assistance in completing your Tax Information.

[#15]

I am Egyptian residing in Egypt and don't have tax identification number to complete,finish and certify the form as an individual

 

[#16]

Hi Hala,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you with further assistance in completing your Tax Information.

[#17]

My Tax residence has changed since January 2022. Therefore, I cannot sign the Affidavit of Unchanged Status. I cannot get paid through Upwork without it. What am I supposed to do?

[#18]

Hi Nadiia,

Thank you for reaching out to us here in the Community. You may read the Tax Certification, Statement of Source, and Confirmation of Unchanged Status, which includes reviewing the information you have provided, shown in the text box, and the Statement of Source Information. For the Statement of Source, you confirm that your work is outside of the U.S.

Then, you need to sign the affidavit confirming your status has not changed; with your legal name, the date will also auto-default to today’s date. You may also check this help article for more details. Let us know if you need further assistance.

[#19]

Thank you for your response, but this doesn't solve my problem. I know what submitting tax details on Upwork entails. My problem is that the Affidavit says that my details must not have changed from January 2022, which they have. Therefore I am not able to sign it. I would like to know what can be done about it.

[#20]

Hi Nadiia,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep

[#21]

Hello, I too am having this issue. I added my Bank Account after joining. Even after three says it is not active. I lodged a support request eight days ago and it still says inactive.

 ID and all tax information has been verified.

Can you please assist?

[#22]

Hi Mohammed,

I can see that you've raised a support ticket regarding your concern and one of our team members is already assisting you. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

- Pradeep

[#23]

My request is 8 days old and no one has responded on assisted me in any manner.

The ticket has had no response hence why I have written in this thread.

[#24]

Mohammed, I apologize for the delay in getting back to you. We've notified the team handling your case, and they've just shared an update with you via your support ticket. 

[#25]

**Edited for Community Guidelines**

 

Hello im facing the same problem. My paypal is inactive. What should I do?

[#26]

Hello Azhil,

Your withdrawal methods are inactive because you haven't completed your Tax Information yet. More specifically, I see that you're missing your Tax Identification Number. 

This is the number that your country uses for collecting your tax information and may have a different name, such as PAN in India, for example. Some countries may use a National ID number. You may be able to find information about your country's TIN here. If you have questions about your number, you will need to consult a tax advisor in your country or contact your local tax authority.