Payment Method Inactive !

[#1]

Hello ! It's been five days since i added payment method to local bank. But it's still inactiave. No Response or Verification email from upwork.Can you please tell me how long it will take to active ?

[#2]

Thank you. I have registered but have not received approval call or Id verification yet. it is already 3 days. should I wait a little more ? Or is something going wrong? I provided all the information, tax information, bank card, but still can not submit proposals, my profile has not been approved yet. I want to understand the reason. 

[#3]

Hi Ashot,

Since you're an exclusive member of the agency you can only use the Connects of the agency pool and send proposals under the agency. Thank you.

[#4]

Thank you, I try to submit proposals on agency but still it does not let. it gives me 2 variant to activate membership plus plan, but I am not able to find promo code to activate membership plus plan. How can I find promo code?

[#5]

Hi Ashot,

At the moment we don't have any promo codes or discounts available. You can leave this field blank and proceed with upgrading to our Plus plan.

I would also like to confirm, that in order to send proposals as an agency you will need to be on our Plus plan. Thank you.

[#6]

I wan to know is it Ok, that I have not received any approval for my account. I can provide all documentation needed. I have a legal company with all documentation. How can I attach documents in my profile? Or shall I attach after receiving confirmation of the account .

[#7]

Hi Ashot,

Your account is approved and you can start sending proposals under your agency once you're ready. There's no need to add or attach any additional documents at the moment. Thank you.

[#8]

Thank you.

I have just activated agency plus, but I can not submit proposals as it shows I hav not connects to be able to  submit. For buying connects itdemands promo code. How should I behave?I have connects on my freelance profile. How can I use them submitting proposals as an agency?

[#9]

Hi Ashot,

Freelancer and agency profiles are different profiles and you will not be able to use them for sending proposals under your agency. You will need to purchase Connects under the agency profile in order to be able to start sending proposals. 

To learn more about how to manage your agency, check out our resources Here. Thank you.

[#10]

Hi Goran

Thank yo for responding. In order to buy connects for agency, it demands to write promo code. How can I buy connects to start submitting proposals on my agency?

[#11]

Hi Ashot,

A Promo code is not required in order to purchase Connects. To buy Connects for your agency, you can go to the Settings > Membership & Connects page and click on the green 'Buy Connects' button. On the page after, select the amount from the dropdown and click on the 'Buy Connects' button.

Thank you.

[#12]

Hi Aleksandar.

I would like to know some details concerning payments. If I have big project, am I eligible to ask for (for example 40%) advance from the client, the remaining part after completing the project?

[#13]

I added the Payobal payment method . My debit card is now marked as 'inactive' in the 'Get Paid' section. Is the status going to change automatically, or is there a problem with an account?

[#14]

Hi Ibrahim,

For security reasons, any PayPal account added to your Upwork account will become active after three days. For more information, please check this help article. 

[#15]

Hi.
I am new to Upwork and finally going to start to work. I tried to add my payment method but it still shows as inactive.
Would you please have some advice on this?
Thank you in advance.

[#16]

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Denis M wrote:

 I tried to add my payment method but it still shows as inactive.

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It takes 3 days to become active and you must have completed your tax info before you can withdraw.

[#17]

Hi Denis,

Could you please complete the W-8BEN form under Settings> Tax Info, which purpose is to confirm you're not a US taxpayer? You can use your own legal name as it appears in your passport or other official documents. 

Let us know if the issue persists.

Thank you.

[#18]

Hi respected sir/madam, my payment method attached to my Upwork account is Direct to local bank (PKR). I have submitted by bank account information correctly and checked it twice. I have submitted it for approval about a week ago and it is still inactive. Kindly resolve my issue or tell my what I am doing wrong.Your help would be highly appreciated.Thank you.

[#19]

Hi Hashim,

You will also need to fill out your W-8BEN form so that your payment method can be activated. Thank you.

[#20]

My bank account is showing as 'inactive' despite completing W8-BEN tax information about 2 weeks ago. What is wrong? Thank you.

[#21]

Hi Priya,

For security reasons, your new payment method will become active in three calendar days. You can check this help article for more information.

Thank you! 

[#22]

Hi, I have the following Inactive message next to schedule, it says Inactive, when I scroll down it says Direct to Local Bank (GBP) - Account ending in   -  Inactive

My client has paid me just now and it says the transaction is pending, however my account status says inactive. I live in the UK, Could someone shed some light on this please

Thank You

[#23]

Soved, I think

I said I do not have a VAT number and put my full name in the fields 

Hopefully now I get paid after pending payment

[#24]

It takes 3 days before a newly added account becomes active for security purposes. The money will be in Pending for 5 days anyway.

[#25]

Dear all

please note my payment status is showing as inactive

can any assist me on the same

thank you

[#26]

Hi Manav,

You will need to fill out your W-8BEN form so that your payment method is activated. Thank you.