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nivrervin
Community Member

Payment in pending state since August

Hi,

i have a payment in pending state since August. Looking to the reports, the payment was done by the client, also was taxed but still remains in pending state.

I am also not able to open a ticket, under My Requests there is no buton or any link that gives me the possibility to open a ticket, sincerely i dont know from where to open it (i've looked everywhere).

Can someone take a look please and let me know whats wrong?!

Thanks in advance.

ACCEPTED SOLUTION
759e32fa
Moderator
Moderator

Hi Ervin,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork

View solution in original post

2 REPLIES 2
759e32fa
Moderator
Moderator

Hi Ervin,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork

Thanks a lot. i can see now the ticket and go on from there.

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