Jul 6, 2021 08:33:12 AM Edited Aug 6, 2021 09:42:00 AM by Valeria K
my transfer was denied because the option receive/withdraw funds was not activated on my account. my balance was 106.90$ but not it is 0$. how can I solve this problem, can you respond ASAP, please?
Solved! Go to Solution.
Jul 10, 2021 08:24:34 PM by Pradeep H
Hello Amina,
I am sorry to hear that you have not received your funds. I checked and it seems the transaction is currently in process. Please note that there are occasions when it may take up to 24 hours to receive your funds on your Paypal. If it has been more than 24 hours, please contact PayPal. Feel free to message us if you need further assistance.
Thank you.
Pradeep.
Mar 19, 2024 05:20:24 PM by Mohamed S
Please could someone help me with this because i cannot focus on jobs .
I cannot withdraw any money .. i tried paybal and disabled tried bankacount 3 times and disabled...
Someone show me where is the problem ?
Mar 19, 2024 09:28:45 PM by Joanne P
Hi Mohamed,
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.
Mar 19, 2024 06:49:22 PM by Mohamad H
Hello,
I am new to UpWork. My problem was that I do not have a PayPal account and I cannot do this because I live in Egypt, and any transfers from outside Egypt cannot be received in Egypt due to special laws in this country.
At that time, I sought help from a friend of mine I trust who lives in Germany and who has a PayPal account. I was going to receive the money on his PayPal account, but when we entered his PayPal account, this payment method was not verified because his account information on PayPal did not match the information. My account on Upwork..
I hope to find a solution to this..
Thanks..
Mar 19, 2024 11:27:53 PM by Joanne P
Hi Mohamad,
Your profile name must be what you use to identify yourself in real life. If that doesn't match your legal name, you will have to verify your identity and we will store this as your verified name. For more information, please check this page.
Mar 19, 2024 09:06:05 PM Edited Mar 19, 2024 09:07:23 PM by Laine B
Yesterday, I didn't get an authentication code, which I need to withdraw my earnings from Upwork. I thought I was the only one experiencing it. But when I visited one Facebook group for Filipino freelancers, some freelancers also had the same issue. Unfortunately, Upwork decided to close the account of one freelancer because they supposedly need to verify this freelancer's account. I'm really nervous about this.
Did you have the same issue?
Mar 20, 2024 02:07:35 AM by Joanne P
Hi Laine,
I checked your account, and I do not see any limitations. I also checked your most recent transaction, and it was successful. If our team needs any information, they will contact you directly. Please let us know if you encounter any issues with accessing or withdrawing your earnings.
Mar 20, 2024 05:52:17 PM by Sameh A
good morining , i hope i put this in the right section and sorry if not
i have a problem with withdrawal from upwork to my paypal account , i tried new browsers and same results
thank you
Mar 20, 2024 10:20:25 PM by Joanne P
Hi Sameh,
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.
Mar 21, 2024 08:32:23 AM by La'Mar H
I return to Upwork after a brief hiatus, I'm on a free account temporarily, most likely it will be permanently after this, and advised that there is an issue with my financial information. It's a paypal account, a business one. So I update it. Weeks go by and still no change. So I add a card. Attempt to contact support and get thrown into a chatbot loop.
Something that can most likely be resolved in about 30 seconds with the push of a button by a living person- has not been resolved and now I must wait in limbo for an arbitrary response from some uncontactable magical realm.
😞 this makes me said. and does not make me want to expand on this site.
Mar 21, 2024 08:55:39 AM by Luiggi R
Hi La'Mar,
I'm sorry to hear you were having trouble contacting support about this. I see that you were able to raise a support ticket regarding your concern. As soon as the next available agent gets your ticket in their queue, they'll contact you to assist you further.
Mar 27, 2024 06:32:47 PM by KYROLLOS S
iam trying to withdraw my funds via pay pal but every time i try i recieve this email :
We attempted to process your recent payment request but unfortunately it failed. |
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account |
Apr 19, 2024 09:17:11 PM by Hlib T
Hello
I got the exactly same error when I tried to withdraw money to my paypal account today.
I'd like you to help me with this issue ASAP.
Thanks
Apr 20, 2024 02:44:41 AM by Joanne P
Hi Hlib,
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.
Apr 1, 2024 01:09:35 PM by Mohammed A
Hi Team,
Please help me, I have needed your support for nearly a month until now, each time I try to get paid via PayPal, I receive the below message
Payment method PayPal has been disabled
Apr 1, 2024 08:41:25 PM by Joanne P
Hi Mohammed,
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.
Apr 9, 2024 06:52:32 AM by Mohamed Z
I get this email every time I try to get paid using Paypal method (We attempted to process your recent payment request but unfortunately it failed. The reason for returned funds: Unable to apply funds.)
Apr 9, 2024 07:06:24 AM by NikolaS N
Hi Mohamed,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Apr 18, 2024 03:30:09 AM by Vernon B
Good day, i am failing to withdraw my funds on upwork, even when the withdrawal circle reaches and continue to reject withdrawal which is frustrating. and i continue being charged for this by upwork. what could be the issue
Apr 18, 2024 04:13:00 AM by Luiggi R
Hi Vernon,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Apr 25, 2024 03:17:50 AM by Diro D
We attempted to process your recent payment request but unfortunately, it failed. |
The reason for returned funds is: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments |
Apr 25, 2024 04:04:44 AM by Luiggi R
Hi Diro,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.