Payment not received to my PayPal

[e4d2bc6f]

my transfer was denied because the option receive/withdraw funds was not activated on my account. my balance was 106.90$ but not it is 0$. how can I solve this problem, can you respond ASAP, please?

[ae03e286]

Hello,

After waiting for 3 days for paypal account to be verified, I tried to get paid and it was rejecte, Money moved back to upwork account.

There is no clear reason for this and I cant seem to know why it happened. 

Error in trans.

Returned Withdrawal Fee (ref *no* REJECTED) 

Now Pay Pal showing failed as withdrawal method.

Can anyone please help?

[LuiggiR]

Hi Ahmed,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[ae03e286]

Hello,

I am based out of Egypt and have been trying to withdraw my funds, used paypal and payoneer and after 3 days and once the payment methods are active when I try to withdraw funds to my account, It fails and is rejected, Upwork intially mentioned is an issue with PayPal (don't have a method to contact paypal support directly), However it also failed with payoneer, So I need to know what exactly is happending and how can I solve it. Any Ideas?

[LuiggiR]

Hi Ahmed,

I'm sorry to hear that the issue persisted and also with Payoneer. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[1e5243d1]

Your payment could not be processed.
Payment method Paypal has been disabled.
Even though it is enabled in the GetPaid settings.

[LuiggiR]

Hi Fady,

I see that you've recently raised a support ticket regarding your concern. An agent has already followed up to assist you further with this. 

[imcaptain]

I am trying to transfer an amount of my available balance to Paypal account, but it keeps giving me the same errors and problems.!!

This is frustrating I need help plz.

[a6428fe3]

I CAN HELP

[JoanneP]

Hi Karim,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[imcaptain]

Still no respond.

[PradeepH]

Hi Abd,

I checked the support ticket you are referring to and it appears that one of our team members has already responded to you. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

- Pradeep