Jul 6, 2021 03:33:12 PM Edited Aug 6, 2021 04:42:00 PM by Valeria K
my transfer was denied because the option receive/withdraw funds was not activated on my account. my balance was 106.90$ but not it is 0$. how can I solve this problem, can you respond ASAP, please?
Solved! Go to Solution.
Jul 11, 2021 03:24:34 AM by Pradeep H
Hello Amina,
I am sorry to hear that you have not received your funds. I checked and it seems the transaction is currently in process. Please note that there are occasions when it may take up to 24 hours to receive your funds on your Paypal. If it has been more than 24 hours, please contact PayPal. Feel free to message us if you need further assistance.
Thank you.
Pradeep.
Jun 18, 2021 08:03:05 AM by Manasseh A
I can not make a withdrawal using PayPal. I am getting an error message back that "unable to apply"
Jun 18, 2021 12:55:14 PM by Goran V
Hi Manasseh,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your withdrawal. Thank you.
Jul 6, 2021 04:37:02 PM by Andrea G
Hi Toqa,
Someone from our team will reach out to you via support ticket in order to assist you further.
Jul 6, 2021 05:13:12 PM by Toqa H
"Dear Toqa the transfer was denied because the option receive/withdraw funds was not activated on your account." this is what the PayPal support team sent to me, but I can't understand what exactly the problem is.
Apr 10, 2023 12:52:23 PM Edited Apr 10, 2023 02:01:54 PM by Arjay M
There are some jobs that are scams. that ask you to complete a task and ask you for money to make the payment. I can't contact the client because I deleted the chat room, but I have the work information. What annoys me is that I waste my time and spend you connect with that job. that I could have used it for a different one. I have telegram contact **Edited for Community Guidelines**, company calls itself wiri language, by **Edited for Community Guidelines** on upwork,
**Edited for Community Guidelines**
**Edited for Community Guidelines**
**Edited for Community Guidelines**
Apr 10, 2023 02:31:21 PM by Arjay M
Hi Maria Alejandra,
Thank you for reaching out and reporting this. I would like to let you know that sharing contact information before a contract has started is against Upwork's Terms of Service and that all communications prior to the contract starting must take place on Upwork. Also, a real client will never ask you to give them money to start working, cash a check for them, work for free, or provide your personal information.
I can see that you've already reached out to the relevant team and raised a ticket about your report. Please continue coordinating with the team and provide the necessary details so that they can take action accordingly and more efficiently. We also encourage you to let us know if you find anything suspicious has happened by using the Flag as Inappropriate option throughout the platform. You can learn more about user reporting here.
Lastly, you may want to check this help article and this thread for more information on how to stay safe on Upwork.
Apr 11, 2023 02:30:03 PM by Maria Alejandra M
Jul 8, 2021 07:50:10 AM by Toqa H
Jul 8, 2021 08:06:14 AM by Aleksandar D
Hi Toqa,
I already followed up with the team handling your case and you can expect an update on your support ticket very soon.
Thank you.
Jul 11, 2021 01:34:18 AM by Amina K
Jul 11, 2021 03:24:34 AM by Pradeep H
Hello Amina,
I am sorry to hear that you have not received your funds. I checked and it seems the transaction is currently in process. Please note that there are occasions when it may take up to 24 hours to receive your funds on your Paypal. If it has been more than 24 hours, please contact PayPal. Feel free to message us if you need further assistance.
Thank you.
Pradeep.
Jul 11, 2021 07:15:09 AM by Amina K
Jul 11, 2021 08:14:49 AM by NikolaS N
Hi Amina,
I am sorry for the inconvenience this has caused. I checked and it seems that you already created a support ticket for the issue you are experiencing with receiving your funds. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Jul 11, 2021 08:47:02 AM by Amina K
Jul 11, 2021 10:12:07 AM by NikolaS N
Hi Amina,
I am sorry for the frustration this has caused. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Feb 11, 2022 12:01:43 PM by Ziad A
Hi, my payment method doesn't seem to work.
I have a working paypal account but everytime I try to withdraw my balance my payment method gets disabled and the transaction is refunded.
I really need help with this issue as Paypal is the only method available to me at the time.
Thanks!
Feb 11, 2022 01:22:23 PM by Andrea G
Hi Ziad,
Someone from our team will reach out to you via support ticket in order to assist you further.
Oct 20, 2023 09:55:26 AM by Kyrylo S
There is no processing transactions. I tried 3 times with PayPal and it was rejected. I used payoneer last time (successfully), but want to solve PayPal issue and use it next time. So, it`s still opened question. Thanks.
Oct 21, 2023 03:55:14 AM by Pradeep H
Hi Kyrylo,
Did you try contacting PayPal to check the status of your account? You can try again after the issue with your PayPal account is resolved.
- Pradeep
Nov 4, 2023 09:43:04 PM by Bouguern M
First of all thank you for replying, i will wait 24 hours then contact paypal.
Jan 1, 2024 06:29:25 PM by Yasmine H
Hello,
I tried to withdraw my earnings to paypal, and I got my paypal payment method disabled and the funds are returned. I re-enabled it and tried again, but I keep facing the same issue.
Jan 1, 2024 08:13:26 PM by Arjay M
Hi Yasmine,
I'm sorry you're having difficulties getting paid through your PayPal account. I've escalated your community post to a support ticket for further review. One of our agents will contact you soon on this page to assist.
In the meantime, you may consider adding an alternative withdrawal option, such as ACH or Wire Transfer, to your Upwork account settings. This will give you another way to access your funds while resolving the issue with PayPal.
Jul 11, 2021 01:25:46 PM by Mohamed K
I made a withdrawal 4 days ago to my paypal account, i received a notification from upwork that transaction succeeded, however my paypal balance still 0.00, when i contacted paypal support they told me that transaction is denied by the sender so i contacted upwork again, i've got email that the process may take 3 days and now it has been 4 days and my both accounts have 0 balance, i contacted upwork again they sent an email that they will help me within 24 hours and now it has been more than 30 hours from the time the email was sent and no one contacted me
Jul 11, 2021 02:15:13 PM by NikolaS N
Hi Mohamed,
I checked and it seems that you already created a support ticket for the issue you are experiencing with receiving your funds. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.