Payment not received to my PayPal

[f846cad6]

Whenever i try to withdraw my money using paypal, payment method fails and money is credited back to my upwork account.

The following is the received mail:

We attempted to process your recent payment request but unfortunately it failed.

The reason for returned funds: Unable to apply funds.

As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.

[PradeepH · Accepted solution]

Hi Mariam,

I am sorry to hear about the trouble withdrawing your funds. I checked the withdrawal you are referring to and it appears that there is a problem with either your PayPal account or the PayPal details added to your Upwork account. Could you please reach out to PayPal support to check the status of your account and try adding the  PayPal account again? 

Update:

Hi all,

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

Thank you!

- Pradeep

[e5b0f2c9]

Dear PradeepH,
When i add billing method（paypal）, it shows that"the payment method entered is already associated with the maximum number of accounts". Could you please solve this problem? 

[PradeepH]

Hi Wei,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep 

[satishatike]

I have added PayPal accounts to Payment methods, and my Paypal account is verified. When I try to send money to PayPal account, message is coming success but failing. Money coming back to Upwork account.

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[70ca53ab]

Hello , i added my paypal account but every time i try to withdraw my earning ,my request is rejected . What is the solution please ? 

[LuiggiR]

Hi Hadil,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[gwendolyn_johnso]

Good morning, is it possible we can use another card like Chime or CashApp?

[LuiggiR]

Hi Gwendolyn,

If you are referring to methods you can use to withdraw your earnings, I'm afraid those aren't available. However, you can use various options, such as directly to a U.S. bank, Wire Transfers, and PayPal. You can learn more about those and other alternatives on this page. 

[9a68cb13]

Hi,  upwork keeps refusing my paypal account even though my PayPal account is verified please help me.

I can't get paid I received and email: The reason for returned funds: Unable to apply funds.

I also Received a notification that my payment could not be processed.

[a04093f8]

Hello,

I have the same problem. I completed a few jobs and tried to withdraw money to my PayPal account but was rejected more than 3 times. Thank you in advance for any help

Mohamed

[JoanneP]

Hi Mohamad,

We've requested assistance from our team. One of our agents will contact you directly via a support ticket. 

[8e53d7ab]

I am trying to contact Upwork support the whole day, but the chatbot doesn't let me create a ticket
I have transferred my payment to my PayPal account yesterday, but I didn't receive it yet.

I reached out PayPal support but they couldn't help me.

Please fix the chatbot or remove it.

[LuiggiR]

Hi Abdallah,

I'm sorry that you haven't received the funds yet. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[57016e60]

I have the same proplem my refund from paypal didnt reached upwork balance again if u can help me to get the money back it will be a pleasure

[1f6b886d]

My payment was rejected by PayPal and it's not reflecting on my Upwork account what can I do to get it back on my Upwork account?😓

[NikolaS]

Hi Nabunya,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[d55dc9c3]

 I’ve been trying to withdraw my payment multiple times via PayPal and each time it failed. I don’t understand the nature of this failure, a chatbot is of no use. Each time I try to withdraw money not only is the payment rejected but the payment method is being disabled too. I've tried to issue a ticket but no luck there. How can my problem be solved and what steps do I need to take in order to resolve the issue? 

[LuiggiR]

Hi Zaur,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[f93dee03]

We created a milestone offer to but the payment via PayPal failed. Not sure why it happened. The PayPal was already connected. What could we do to fix this issue. Thanks! 

[mosolab]

 I tried to withdraw to PayPal and transaction is multiple times rejected and got message that payment cannot be processed. Need support. How this could be resolved?

[724e7023]

Hello! Whenever I attempt to withdraw my earnings into my PayPal account, the process fails and my PayPal is disabled. Could someone please reach out to me about this? Thank you very much. 

[LuiggiR]

Hi Josué,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[724e7023]

Hi Luiggi,

Thanks! I'll stand by.