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Toqa's avatar
Toqa H Community Member

Payment not received to my PayPal

my transfer was denied because the option receive/withdraw funds was not activated on my account. my balance was 106.90$ but not it is 0$. how can I solve this problem, can you respond ASAP, please?

ACCEPTED SOLUTION
Pradeep's avatar
Pradeep H Retired Team Member

Hello Amina,

 

I am sorry to hear that you have not received your funds. I checked and it seems the transaction is currently in process. Please note that there are occasions when it may take up to 24 hours to receive your funds on your Paypal. If it has been more than 24 hours, please contact PayPal. Feel free to message us if you need further assistance. 

 

Thank you.

Pradeep.

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660 REPLIES 660
Sannidhi's avatar
Sannidhi T Community Member

This is my first time withdrawing funds from upwork, and first time using paypal. I tried withdrawing 40$ and I got an email stating "Unable to apply funds". I tried again to get the same error. I rechecked my details, added a different VISA card and tried again to get an email saying "Your payment of $38.50 via PayPal account failed, and the money has been credited back to your Upwork account". What may I do to fix this issue as fast as possible?

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Sannidhi,

 

Thank you for reaching out to us. Could you please contact your Paypal support to check the status of your Paypal and try again? You can also add a local bank transfer from this page.


~ AJ
Upwork
Ahmed's avatar
Ahmed H Community Member

Hi team, 

its my first transfer now and I got paid is rejected and dont know why !! as my account on paypal is working and verified 

 

can you please help me with that 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Ahmed,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.


~ AJ
Upwork
Shakil's avatar
Shakil K Community Member

Hi,

 

We are sorry but we cannot setup PayPal as your payment method because it is not  . Please verify your PayPal account or add a payment card.

 

Thanks

Shakil's avatar
Shakil K Community Member

Not able to add Paypal. Am I missing soemthing ?

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Shakil,

 

Thank you for reaching out to us. Could you please contact your Paypal support to check the status of your Paypal and try again? You can also add a local bank transfer from this page.


~ AJ
Upwork
Arbind's avatar
Arbind M Community Member

Hi, I am from Nepal. I have created and linked my PayPal account on Upwork. But I am not able to get paid on PayPal. I get the following message while trying to get paid:

Hi Arbind,
We attempted to process your recent payment request but unfortunately, it failed.
The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.

 

Is there any restriction on the minimum amount to transfer?
Can anyone help me to get it done?

Thanks in advance!

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Arbind,

 

Thank you for reaching out to us. You should be able to withdraw your earnings regardless of the amount. Could you please contact your Paypal support to check the status of your Paypal and try again? You can also add a local bank transfer from this page.


~ AJ
Upwork
Arbind's avatar
Arbind M Community Member

Thank you for your response, is this service available in Nepal?

Arbind's avatar
Arbind M Community Member

Thank you for your response, is this service available in Nepal?

Anton's avatar
Anton S Community Member

Hello,help me please i cant withdrow money from upwork.Its more  then $100, names on PayPal and Upwork the same,monobank card conected to PayPal.The reason for returned funds -unable to apply funds.

Andrea's avatar
Andrea G Community Manager

Hi Anton,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

 

~Andrea
Hasan's avatar
Hasan V Community Member

Hi! I am writing again and I don't think my PayPal account is the problem. I still have the same issue. Unable to apply funds. What do I do?

Hasan's avatar
Hasan V Community Member

I always get the message saying 'Payment method PayPall has been desabled.' What does that mean?

Anton's avatar
Anton S Community Member

I found out what is the problem in my country Ukraine.Its because PayPal dont work with commercial platforms.You can tryto wright a massege to Pay Pal support

 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Hasan,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.


~ AJ
Upwork
Ahmed Moncef's avatar
Ahmed Moncef B Community Member

Hello,

I am also facing this problem, and have received the same email, can anyone assist me on this please ?

Thank you very much

Ahmed Moncef's avatar
Ahmed Moncef B Community Member

Hello,

 

I would like to share a problem I have been facing, I tried mentionning it in a similar topic, but I just found out that my comment was deleted for some reason, so I'm creating this new topic for it. 

So I tried to send my available funds to my PayPal, but it failed and I received the following email:

4e35c203_0-1686768902325.png

And now I have to wait 24h before attempting to get paid again, I'm afraid the problem will happen again and I'll have to wait yet another day, can anyone help me out with this please ?

Arjay's avatar
Arjay M Retired Team Member

Hi Ahmed,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you on this page with further assistance.

 

~ Arjay
Upwork
Magloire's avatar
Magloire K Community Member

please help for this 

 

We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.      

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Magloire,

 

Thank you for reaching out to us. Could you please contact your Paypal support to check the status of your Paypal account and try again? You can also add a local bank transfer from this page.

~ Luiggi
Manmohit's avatar
Manmohit T Community Member

Hello,

 

Today, I initiated a withdrawal from Upwork and it shows success on Upwork but I did receive any money on my PayPal.

It's my first withdrawal please help me.

 

Kinds regards,

Manmohit Taiya

Suzanne's avatar
Suzanne W Community Member

Hi Manmohit, 

Have you received your funds yet? I have a similar problem, it's been going on since Saturday. 

 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Manmohit and Suzanne,

 

Thank you for your message. I understand how important it is to receive your funds on time. Payment transfers between Upwork and PayPal occur immediately in most cases. However, there are occasions when it may take up to 24 hours. If a transfer was initiated more than 24 hours ago and is still not complete, please contact PayPal.

 

Thank you,

Pradeep