Jul 6, 2021 08:33:12 AM Edited Aug 6, 2021 09:42:00 AM by Valeria K
my transfer was denied because the option receive/withdraw funds was not activated on my account. my balance was 106.90$ but not it is 0$. how can I solve this problem, can you respond ASAP, please?
Solved! Go to Solution.
Jul 10, 2021 08:24:34 PM by Pradeep H
Hello Amina,
I am sorry to hear that you have not received your funds. I checked and it seems the transaction is currently in process. Please note that there are occasions when it may take up to 24 hours to receive your funds on your Paypal. If it has been more than 24 hours, please contact PayPal. Feel free to message us if you need further assistance.
Thank you.
Pradeep.
Apr 25, 2024 05:08:23 AM by Ahmed M
Hello,
After waiting for 3 days for paypal account to be verified, I tried to get paid and it was rejecte, Money moved back to upwork account.
There is no clear reason for this and I cant seem to know why it happened.
Error in trans.
Returned Withdrawal Fee (ref *no* REJECTED)
Now Pay Pal showing failed as withdrawal method.
Can anyone please help?
Apr 25, 2024 06:13:03 AM by Luiggi R
Hi Ahmed,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Apr 30, 2024 04:26:26 AM by Ahmed M
Hello,
I am based out of Egypt and have been trying to withdraw my funds, used paypal and payoneer and after 3 days and once the payment methods are active when I try to withdraw funds to my account, It fails and is rejected, Upwork intially mentioned is an issue with PayPal (don't have a method to contact paypal support directly), However it also failed with payoneer, So I need to know what exactly is happending and how can I solve it. Any Ideas?
Apr 30, 2024 05:21:13 AM by Luiggi R
Hi Ahmed,
I'm sorry to hear that the issue persisted and also with Payoneer. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Apr 26, 2024 04:01:23 AM by Fady T
Your payment could not be processed.
Payment method Paypal has been disabled.
Even though it is enabled in the GetPaid settings.
Apr 26, 2024 04:58:55 AM by Luiggi R
Hi Fady,
I see that you've recently raised a support ticket regarding your concern. An agent has already followed up to assist you further with this.
May 2, 2024 06:08:16 PM by Karim E
I am trying to transfer an amount of my available balance to Paypal account, but it keeps giving me the same errors and problems.!!
This is frustrating I need help plz.
May 2, 2024 07:52:21 PM by Joanne P
Hi Karim,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
May 3, 2024 03:38:02 AM by Pradeep H
Hi Abd,
I checked the support ticket you are referring to and it appears that one of our team members has already responded to you. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
- Pradeep