Jul 6, 2021 08:33:12 AM Edited Aug 6, 2021 09:42:00 AM by Valeria K
my transfer was denied because the option receive/withdraw funds was not activated on my account. my balance was 106.90$ but not it is 0$. how can I solve this problem, can you respond ASAP, please?
Solved! Go to Solution.
Jul 10, 2021 08:24:34 PM by Pradeep H
Hello Amina,
I am sorry to hear that you have not received your funds. I checked and it seems the transaction is currently in process. Please note that there are occasions when it may take up to 24 hours to receive your funds on your Paypal. If it has been more than 24 hours, please contact PayPal. Feel free to message us if you need further assistance.
Thank you.
Pradeep.
Sep 25, 2020 01:02:19 AM by Rama M
Hello!
I just started having the same issue for a bonus that I wanted to give from PayPal! Initially it failed due to lack of funds, but now I have enough funds.. still the payment is failing.. I tested my card setup in PayPal and everything is working fine.. I have removed and added the PayPal payment option many times but still unable to pay the bonus.. I used the same card to pay for a milestone sometime back without any issues.. I checked automatic payment and that is also fine!... I really dont want to refund the bonus... I mean its weird.
Maybe it gets autofixed the next day.. lets see..
-Rama
Sep 25, 2020 01:44:23 AM by Goran V
Hi Rama,
Our team just reached out to you via ticket and email to assist you further with your billing method. Thank you.
Jan 19, 2021 03:42:17 AM by Elen A
Hey!
I have a problem when I tried to transfer my funds to paypal I received an email which stated the following and that amount was sent backto upwork.
We attempted to process your recent payment request but unfortunately it failed.
Jan 19, 2021 03:55:50 AM by Goran V
Hi Elen,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your withdrawals. Thank you.
Mar 14, 2021 04:42:04 AM by Ognjen M
Hello
When I tried to transfer my funds to paypal I received an email which stated the following:
We attempted to process your recent payment request but unfortunately it failed
The reason for returned funds: Unable to apply funds.
Mar 14, 2021 07:24:50 AM by Nikola S
Hi Ognjen,
I checked and it seems that you are already in correspondence with our team on your support ticket. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Mar 16, 2021 02:16:30 AM by Ognjen M
Mar 16, 2021 02:20:29 AM by Aleksandar D
Hi Ognjen,
I already followed up with the team handling your case and you can expect an update on your support ticket very soon.
Thank you.
Mar 19, 2021 05:14:02 PM by Benjamin F
Hello there!
I am trying to withdraw money to my paypal account but it gets rejected.
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply funds.
Can you please assist me?
Mar 20, 2021 12:13:19 AM by Pradeep H
Hello Benjamin,
One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep H
Apr 19, 2022 02:01:56 AM by Oleksandra A
Hello!
I have a problem with getting paid. Iโm trying to withdraw money and send it to PayPal. But every time I get a letter about rejection. The name, e-mail are the same on Upwork and PayPal.
This is my first experience with sending money here. Please help me to fix it ๐๐ผ
Apr 28, 2022 02:28:54 AM by Jasmin P
Hello,
I am having the same problem Upwork sends the funds to my Paypal and tells me that there is an issue and returns the funds back to my Upwork account.
The reason for returned funds: Unable to apply funds.
Can you please help?
Thank You.
Apr 28, 2022 05:35:50 AM by Pradeep H
Hi Jasmin,
Thank you for your message. Could you please contact Paypal to check your account status? Please try initiating the transaction again once they have confirmed your account status.
Thank you,
Pradeep
Aug 2, 2022 08:06:14 AM by Nikola S
Hi fortunate,
Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Feb 26, 2023 10:41:14 AM by Abdullah A
Hello, I am having this same issue as well
when I tried to transfer my funds to paypal I received an email which stated the following and that amount was sent back to upwork.
We attempted to process your recent payment request but unfortunately it failed.
Apr 13, 2023 07:42:22 AM by Linoshka H
Apr 13, 2023 08:53:48 AM by Andrea G
Hi Linoshka,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Apr 18, 2023 03:01:06 AM by Yahia Z
Hi
I have the same problem
Upwork keeps returning my withdrawals, I'm using a PayPal linked with a virtual MasterCard (That might be the problem? I don't know)
The message I have got: Your payment of $4.00 via PayPal account failed, and the money has been credited back to your Upwork account.
Please any help?
Thank you
Apr 18, 2023 09:18:00 AM by Annie Jane B
Hi Yahya,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Sep 29, 2023 05:46:23 AM by Ahmed A
Hi, I have the same issue,
I keep trying to withdraw through my Paypal account and Upwork keeps returning back the money and disabling my Paypal account.