Jul 6, 2021 08:33:12 AM Edited Aug 6, 2021 09:42:00 AM by Valeria K
my transfer was denied because the option receive/withdraw funds was not activated on my account. my balance was 106.90$ but not it is 0$. how can I solve this problem, can you respond ASAP, please?
Solved! Go to Solution.
Jul 10, 2021 08:24:34 PM by Pradeep H
Hello Amina,
I am sorry to hear that you have not received your funds. I checked and it seems the transaction is currently in process. Please note that there are occasions when it may take up to 24 hours to receive your funds on your Paypal. If it has been more than 24 hours, please contact PayPal. Feel free to message us if you need further assistance.
Thank you.
Pradeep.
Dec 9, 2019 11:54:32 PM by Urim H
Dec 10, 2019 12:09:23 AM by Goran V
Hi Urim,
One of our team members will reach out to you via ticket as soon as possible and assist you further with withdrawing your funds. Thank you.
Nov 14, 2020 09:12:19 AM by Nejra B
Hello, how are you today? I have a problem when I tried to transfer my funds to paypal I received an email which stated the following and that amount was sent backto upwork.
We attempted to process your recent payment request but unfortunately it failed.
Help please, i need to transfer money urgently, thank you in advance
Nov 14, 2020 09:37:28 AM by AleksandarD A
Hi Nejra,
I'm sorry to hear about that. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Jul 10, 2022 02:46:01 AM by Camila P
Hello Aleksandar, Im having same issue with "charge failed" by paying with paypal method. I would like please to ask for personal support wich I´m not able to find on upwork´s site. Thank you in advance. Kind regards, Camila
Jul 10, 2022 06:40:00 AM Edited Jul 17, 2022 05:16:02 PM by Annie Jane B
Hi Camila,
Thank you for reaching out to us. I checked your account and saw that you were able to process the payment.
In general, payments fail when the transactions you’re attempting on your card keep being declined by the bank. You may contact your card-issuing bank for more information about the specific charge decline.
If you’re still experiencing issues after checking with your bank, a quick way to contact our support team is by clicking the "Get Support" button that is shown on this page. You may be asked what type of account you need help with, please select the best option for your situation. If you don't receive the information you're looking for, you can select "Get Support" for more options, including contacting our support team.
Jun 8, 2021 01:22:47 AM by Sahar G
Hello I have the same problem. My paypal payment is being returned to my upwork account. please I need to solve this the soonest
Jun 8, 2021 02:17:46 AM by AleksandarD A
Hi Sahar,
It looks like you are already in correspondence with the team on this support ticket. As you recently followed up, please allow more time for our support team to review your ticket and follow up. You'll be notified of their response.
Thank you.
Jan 14, 2021 07:34:33 PM by Venge Gerald S
I also have same issue with paypal . My pay is on hold because my paypal account has a limitation. I tried to confirm my identity but they wont let me. Please help me get back my pay I need it.
Jan 29, 2021 07:27:11 AM by Rahmoune M
Hello,
I have the same issue, "This payement has been reversed", can you help me please to fix it ?
Jan 29, 2021 08:33:40 AM by Bojan S
Hi Rahmoune,
We'll have one of our agents reach out to you via a support ticket to assist you with your concern.
Thank you for reaching out to us.
May 5, 2021 01:54:42 PM by Arinze M
May 5, 2021 03:32:51 PM by Bojan S
Hi Arinze,
We’ll have one of our agents reach out to you via a support ticket to assist you with your concern.
Thank you for reaching out to us.
Nov 27, 2021 07:27:28 AM by Kodi E
Hello, I am having this same issue as well
when I tried to transfer my funds to paypal I received an email which stated the following and that amount was sent back to upwork.
We attempted to process your recent payment request but unfortunately it failed.
Nov 27, 2021 09:06:03 AM by Luiggi R
Hi Kodi,
I'm sorry to hear you're experiencing this. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Apr 28, 2022 08:17:58 PM by ABD AL HAMED M
ello, I am having this same issue as well
when I tried to transfer my funds to paypal I received an email which stated the following and that amount was sent back to upwork.
We attempted to process your recent payment request but unfortunately it failed.
i need a solution
Apr 28, 2022 09:53:09 PM by Pradeep H
Hi Abd,
Thank you for your message. I will have our support team contact you for further assistance.
Thank you,
Pradeep
Apr 13, 2023 07:32:18 AM by Linoshka H
May 16, 2020 07:55:03 AM by Arijana D
When I tried to transfer my funds to paypal I received an email which stated the following:
We attempted to process your recent payment request but unfortunately it failed.
Please fix it so I can get my money, thanks.
May 16, 2020 08:09:08 AM by AleksandarD A
Hi Arijana,
Please check with PayPal for more information on why the payment is failing. Let us know if you need further assistance.
Thank you.