Phone Number is already in use

[#1]

Hello, Upwork

I too am having trouble verifying my number. When I get my money to my local bank, I can not get code verifying to my phone or my E-mail, I tried it in 2 days and it is the same problem. Would you be able to have a team member reach out to me as well? 

[#2]

I need help on this; I double checked my emails and never saw any indication that my number was in use. 

[#3]

Hi Benjamin,

Firstly, I would like to welcome you to Upwork. I have escalated your report to the appropriate team and one of the members will be assisting you further via a support ticket. Kindly expect your ticket on this page once your case is fully reviewed. Thank you!

[#4]

Hey Arjay, I've delete my account and opened a new one but now it says the number is being used. May I request for some help?

[#5]

Hi Mino,

Please be reminded that users are only allowed to have one account and having multiple accounts is a violation of Upwork's TOS. However, I can see that you've raised a ticket about your concern. Please allow our team time to review your case within 24-48 hours and you should be getting an update here once done.

[#6]

This number is being used by another account

[#7]

Hi Shalinie,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

Thank you,

Pradeep

[#8]

Yes, let me help you.

[#9]

Hello, I am trying to work as a freelancer on upwork. It requires that I put in my phone number however, when I do so, it says that the number I am trying to use is already in use.

[#10]

try again in another number

[#11]

Hi Philip,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[#12]

I am also unable to verify my phone number because it says it's already in use.

I don't remember making a full account to this point with another email address, cant find anything in my email accounts, and when I sign in with my google account to see if that is linked to my phone number, it just goes to my new account I'm trying to use where I can't verify the phone number again.  

Please help!  Thanks. 

[#13]

Hi Jason,

Thank you for reaching out and welcome to Upwork! I've escalated your concern to the appropriate team and one of the members will be assisting you further via a support ticket. You can access your ticket on this page once your case is fully reviewed.

[#14]

I'm also having the same issue. Can someone assist me?

[#15]

Hi Mike,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here .

Thank you,

Pradeep

[#16]

Hello 

i am trying to verify my number and its not verifying my number. Once i enter 6 digit it doesnt proceed after it. It stays like that 

[#17]

Hi Junaid.

Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

Thank you,

Pradeep

[#18]

Hi I am trying to complete setting my account, first time ever. Getting this error: This number is being used by another account

[#19]

Hi Yuraldy,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[#20]

I need help!! I can't verify my number because it's saying my number is already in use. I maybe thought I signed up a bit ago with another email but that's not the case. Why is my number being used for an account I'm unaware of?!?! That's concerning... I also want to be able to start my account. What's going on??

[#21]

Hi Bryce,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

Thank you,

Pradeep

[#22]

I am having the same issue and cannot get a response

[#23]

Hi Karen,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#24]

Hello

I created an account, entered my resume, education, etc and when I got to the end Upwork says my phone number is already in use. I don't recall ever having an Upwork account previously. Can someone help me, please? 

[#25]

Hi Janet,

Firstly, welcome to Upwork! I'll have the team review your case and one member assist you further via a support ticket. You can access your ticket and coordinate with the team on this page.

[#26]

I can't complete profile creation to become part of freelancers group because I can't get any SMS.