Phone Number is already in use

[c96f18ce]

I am having a similar issue. I am setting up a personal freelancer account and I need a phone number to proceed with the final step but my phone number is also being used for a client account which I need. Could someone advise please.

[PradeepH]

Hi Konnelius,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep

[bdb13046]

I recently reactivated my account and updated my profile. However, when I go to apply for jobs it's telling me my phone number is in use, so I cannot receive the text with the code I need to move me forward with the application. Does anyone have any recommendations? I've updated my number in the settings tab. Thanks.

[PradeepH]

Hi Annemarie,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep

[f6d012b2]

i'm trying to finish setting up my profile but it's saying my phone number is in use by another account, but this is my only account. can someone please help me?

[NikolaS]

Hi Caro,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[a0d1c7ea]

I am setting up a personal freelancer account and I need a phone number to proceed with the final step but my phone number is also being used for a client account which I need, i tried to contact the AI support, but nothing helps! 

thanks.

[NikolaS]

Hi Maria,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[heymrlb]

When trying to apply or look for work, the site tells me to verify my number, but I created this account and this is my number, yet it tells me that it is already in use.  Would anyone be able to assist with this issue?

[759e32fa]

Hi Bruce,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

[b66adda9]

I'm having the same issue for a while now, can you please help me?

[779dc226]

I'm having the same issue with not being able to verify my phone number and I can't find how to reach out to support directly, the chat is so unhelpful. Please let me know how I can work through this as well.

[JoanneP]

Hi Shannon,

We've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[519a524a]

I am getting a message that my number is already in use.  I need help fixing this!

[759e32fa]

Hi Tammy,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

[e9b8fb5d]

I'm having the same problem. Please help me.

[JoanneP]

Hi Leia,

 I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.

[maria021m]

Please I need help as well. "Says my phone number is already in use" I just put a lot of time into my profile 

Please someone help me make a ticket or a connection to customer service, Thank you!

[maria021m]

Please I need help as well. "Says my phone number is already in use" I just put a lot of time into my profile 😞

Please someone help me make a ticket or a connection to customer service, Thank you!

[JoanneP]

Hi Maria,

We have requested the assistance of our team. One of our agents will assist you directly via a support ticket.

[488938f2]

Hi, I'm having the same issue with "my phone number is already in use" when creating my profile. I can't see where to connect with someone.

[JoanneP]

Hi Kate,

I have requested our team's assistance. One of our agents will assist you directly via a support ticket.

[ded9ef11]

I have been trying to contact support about this problem, and they haven't fixed it yet:

"Phone number already in use. Please, check it and try again. If you're still having problems, please contact support."

My current number was used in an old account that is now closed, so I don't have access to it any more. 

Can a human please help me verify my phone number so that I can apply for jobs? Thank you.

[759e32fa]

Hi Gael,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

[e5a3ea03]

Hi AJ,

I need to speak to a real person, please.I dont know what to do since I can't apply for jobs due to this message:

"Phone number already in use. Please, check it and try again. If you're still having problems, please contact support."

My old account doesnt exist anymore and this is the only phone number that I have.

I'd appreciate your help, thanks!

[759e32fa]

Hi Milagros,

Sure! I have already shared your report with our team and one of our agents will reach out to you via a support ticket to assist you soon. Please access your support tickets here.