Phone Number is in use

[#1]

Hi! I created my profile but when I tried adding my phone number it says that it is already in use. I don't remember ever creating an account before so can I please have some help with this? 

thank you! 

[#2]

Hi Roselyn,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here .

Thank you,

Pradeep