Phone number already in use

[#1]

My account is attcahed to another account but I cant seem to ifgure out what emai its attached to.

[#2]

Hi Asha,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

[#3]

I am having the same problem and I need to submit a support request. Where do I do that?

[#4]

Hi Monica,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will contact you to further assist in the phone verification process.

[#5]

Hello, I have the same problem. Please help me. This truly an unacceptable blocker for people trying to sign up for the platform. About 10+ ways to solve this in 2024. 

[#6]

Hi Logan,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

[#7]

I am having the same problem. I need my number to be linked to this account

[#8]

Hi George,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#9]

I am having the same problem where my phone number is connected to another account and I cannot post jobs. Can you submit a support ticket for me too?

[#10]

Hi Cat,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#11]

I am having the same issue. Please help me.

[#12]

Hi Jack,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#13]

Hello, I am also having the same problem

[#14]

Hi Jin,

I am sorry to hear that you are having the same issue with phone number verification. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to further assist.

[#15]

Hi Joanne, I am also having this trouble and unable to reset password on my other possible email (not getting the reset password email). Please help! Looking to bid on a job.

[#16]

I have this same problem. Can I get assistance please?

[#17]

Hi Jodi,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

[#18]

I am having the same problem. I need my number to be linked to this account

[#19]

Hi Aaron,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will contact you.

[#20]

Joanne,

I am having the same issue. Can you help me with this?

Thanks

[#21]

Hello,

I am having the same issue and have had 0 response from support. The chat bot is broken as well and does not link to a live agent. 

[#22]

Hi Lucy, We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will contact you.

[#23]

Hello JoanneP and the Community team - I am having the same issue with my phone number. It is the identical number for my freelancing and client accounts. I cannot post a job on my client account until it is verified. 

[#24]

Hi Patty,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#25]

Im having the same problem with being able to verifying my phone Ive figured out how to put in a support ticket but how long does it normally take to get solved?