Hello Upwork Team! I entered my first, middle and last name on Upwork profile while creating an account but now my bank is demanding the certificate of earning with complete name (First, middle and last name " Abdul Mateen Imtiaz ") as per on ID Card to open an account. But my certificate of earning only shows first and last name " Abdul Imtiaz " which is not applicable in our local banks to open a account. Please put my full name " Abdul Mateen Imtiaz " instead of only first and last name. Please change my name ASAP so i can create a bank account to withdraw my money.
We totally understand your concern and we appreciate you reaching out here in the Community. I shared your request with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets and coordinate with the team here once your account is fully reviewed.