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ddario97
Community Member

Please re-submit your taxpayer information for VAT

We are reaching out because we could not verify the taxpayer information you submitted.

 

But all the data are filled correctly, what i need to do?

3 REPLIES 3
ArjayM
Moderator
Moderator

Hi Dario,

 

I see a couple of support tickers were raised about your VAT concerns. Please allow our team time to further review, and you will get an update on one of your tickets here once it is done. Thank you for reaching out!

 

~ Arjay
Upwork
ddario97
Community Member

Hi ArjayM thank you for reply.

The problem is that when i send a message to the opened ticket i'm getting an error message by email:

 

"You have replied to an automated email we sent you. Unfortunately, our customer support team does not receive these replies and cannot respond."

Hi Dario,

 

I'm sorry for any confusion that could've caused. We’ve escalated your community post to a new support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Upwork
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