🐈
» Forums » Support » Portfolio Update
Page options
Dhaval's avatar
Dhaval B Community Member

Portfolio Update

Hi there,


I've noticed a recurring issue on Upwork where portfolios fail to publish after being uploaded. Have you encountered this problem recently?


I'd appreciate it if you could try adding a new portfolio and see if the same issue persists. Let me know if you find a solution or have any insights to share.

 

2 REPLIES 2
Alkiviadis's avatar
Alkiviadis P Community Member

Hello!

I believe I am facing the same issue as Dhaval, when trying to publish a photo portfolio that is saved as a draft. In my case the error mentions "Sorry, something went wrong. Please try again later." (check attachment).

 

I use pictures that are each less than 10MB (limit) and have maximum dimensions of 4000px (limit).

 

I see in other public forum posts (e.g. [1]) that support recommends clearing the browser history and cookies and trying again. I tried and nothing changed for me. Changing browser from Chrome to Edge did not make any difference either.

 

Not sure if there is some workaround that support could share with us.

 

[1] https://community.upwork.com/t5/Support-Forum/Get-quot-Sorry-something-went-wrong-Please-try-again-l...

Dhaval's avatar
Dhaval B Community Member

"I've been experiencing this issue for quite some time now, and unfortunately, there hasn't been any resolution from Upwork.