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Salma's avatar
Salma L Community Member

Problem with adding a billing method !

Hello , I used to use the same paypal account without any problems , now when I try to link my paypal account as a billing method I get this message " We are sorry but we cannot setup PayPal as your payment method because it is not verified. Please verify your PayPal account or add a payment card." .

What is the solution please ? my PayPal account is verified and i have been using it for years! 

I need a solution please! Thanks.

2 REPLIES 2
Arjay's avatar
Arjay M Retired Team Member

Hi Salma,

 

I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets and coordinate with the team here once your case is fully reviewed.

 

~ Arjay
Upwork
Salma's avatar
Salma L Community Member

Thank you Arjay , Its OK now ! 

 

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