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098af6ff
Community Member

Problems with service provider - money back!!!

I found a service provider (programmer) through Fiverr. Payment was processed via Upwork.

This service provider did NOT provide any service.

I've been trying to get my money back for 2 months.

Transaction number: 40030085BW852080F

How do I finally get my money???

Contacting your support is a disaster!

I finally want my money back.
I have saved all conversations via Whatsapp. Username etc. from the seller are available. If something is needed, I can give everything
3 REPLIES 3
098af6ff
Community Member

Invoice Number: AE83101533D15829331

ArjayM
Moderator
Moderator

Hi Jens,

 

I'm sorry to learn about this disappointing experience. However, I can confirm that the ticket you raised about your case has been forwarded to the appropriate team for further review. Please allow the team time and you will get an update on your ticket here once your case is thoroughly reviewed.

 

~ Arjay
Upwork
098af6ff
Community Member

Thanks.

I hope I finally get my money back.

As I said, NO service was provided.
I have all documents and chat histories.

I also reported the case via Paypal. Your team will also have all the documents available there.
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