Profile is being used by old agency

[#1]

I quit an agency two years however they are still using my profile, what should I do? I have not received any support from customer support so far, I have been trying for last two months to find out the process.

[#2]

Hi Hardik,

Thank you for bringing this to our attention. We understand the urgency of your concern. I've submitted a follow-up directly to the team handling your case. Kindly expect an update from one of the team members on the support ticket you raised here momentarily.