Profile is no longer available

[#1]

Hi, can clients see my profile when the status is like this?

[#2]

Hey!

When your profile shows as "no longer available," it typically means it's hidden or set to private. Clients won’t be able to see it in search results, and they might not be able to view it at all. You’ll want to check your profile visibility settings and switch it back to "Public" or "Only Upwork Users" if you want clients to find you.

Hope that helps!

[#3]

No, they are not able.

Set this as public or Only upwork user.

Then it will be visible for them

[#4]

Hi Jaymee,

Thank you for reaching out to us. I will be happy to help. I checked but I could not replicate the issue you are experiencing. Could you please let us know if you tried using a different browser or Incognito mode? If not, could you please try and let us know if the issue persists?

[#5]

Clear your cache and cookies.

[#6]

If your Upwork profile shows a status indicating it is "no longer available," clients will not be able to view it. This can occur due to various reasons, such as account suspension, inactivity, or other policy violations. Here’s how you can address the issue:

Steps to Resolve “Profile No Longer Available” Issue

1. Check Your Email:

   • Look for any communication from Upwork regarding your account status. They may have sent you an email explaining the reason for the change. 
   •  

2. Log Into Your Account:

   • If you can still log in, check your account settings for any notifications or alerts regarding your profile status.
   •  

3. Contact Upwork Support:

   • Help Center: Go to the Upwork Help Center.
   • Submit a Support Request: If you cannot find information about your profile status, submit a request to Upwork support. Explain the situation and ask for clarification on why your profile is unavailable.
   • Live Chat or Phone Support: If available, consider using live chat or phone support for quicker assistance.
   •  

4. Use Social Media:

   • Reach out to Upwork on their official social media channels (Twitter or Facebook) for support if you’re not receiving a response through the Help Center.