Jun 4, 2023 02:19:23 PM by Felix K
I am able to upload my picture. However I am not able to move on to the next stage. please help me with that
Jun 4, 2023 03:33:56 PM by Luiggi R
Hi Felix,
Thanks for reaching out. Are you getting any kind of error message on the page you're trying to move forward from? If so, would you mind sharing a screenshot of what you see on your end? You can always try clearing your browser cache and cookies or attempting to complete your registration from a different browser.
Jun 6, 2023 06:24:43 PM by Felix K
I can't progress from here. when I try to click “check your profile” button the picture does not upload. It takes me back to "upload profile".
Jun 6, 2023 08:20:25 PM by Arjay M
Hi Felix,
Thank you for your response and confirmation. I've reached out directly to the team handling your case and submitted a follow-up to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you here once your case is fully reviewed.