Jul 2, 2024 08:23:29 AM by Stephen A
I submitted 3 proposals, only to learn they were withdrawn by Upwork due to a need to verify my identity. I have since completed the verification process and understand the importance of this. However, I am a little frustrated that I spent the time to submit the proposals and 48 connects, only to have them withdrawn, It would make sense to require identity verification before a freelancer can submit proposals. Is there a way to get these connects refunded? Or better yet, have the proposals reinstated? On a side note, the verification process wasn't as seamless as I thought it would be, it took a second form of ID to verify my identity.
Thanks in advance for any assistance or suggestions.
Jul 2, 2024 08:33:49 AM Edited Jul 2, 2024 08:34:52 AM by Mykola A
It is common. Some freelancers lost 100s proposals but not 3.
I saw that some freelancers was refunded after forcing support. Many wasn't. You can try.
Jul 3, 2024 08:12:41 AM by Stephen A
Thanks for the information. It seems like a big opportunity to improve the platform.