Regarding Upwork detected potential risk

[#1]

I bid on a project and the client replied me and said please tell your email so that he can give me access to his tool "Search Console" so that I can check the website issues and tell him the budget for this job. I sent him my email address and Upwork deleted my message and said we have detected a potential risk in this message. Then how can i get access from client;s tool, if I can't give him my email. This way I may lose the project.

[#2]

Hi Rohit,

I’m sorry to hear about the difficulties you faced with accessing the client’s tool. I understand how frustrating this situation must be and the impact it may have on your work.

The error message you received is due to Upwork’s security measures, which are designed to ensure that all communications and transactions occur within the platform. These measures help maintain a secure environment for all users.

At this time, we are unable to exempt users from these security processes or provide alternative methods for sharing contact information. However, please be assured that we are actively working on improvements to enhance this experience. I will also forward your feedback to the relevant team to help address these issues.

If you have any further questions or need additional assistance, please let us know.

- Pradeep

[#3]

 Upwork should understand this, because the we have to review the work before accepting the job. I

and i first saw one of Upwork's reply on the internet that we can share emails. See below screenshot

 

[#4]

Hi Rohit,

I saw your post in the community and would like to step in for Pradeep. I have converted your community post into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.