Requesting Refund for Auto-Renewed Membership Plus Charge

[#1]

I am writing to request the cancellation and refund of my auto-renewed Freelance Plus subscription. The subscription was automatically renewed on March 21, 2024, and the transaction details are available if needed. I no longer require the services provided by the Freelance Plus subscription and would appreciate your assistance in canceling it. Please confirm the cancellation and provide any necessary steps or forms that need to be completed from my end.

Thanks.

[#2 · Accepted solution]

Hi Virgilio,

I’ve escalated your request to a support ticket so that we can review this further. One of our agents will be in touch with you soon to assist.