Scanned PDF resume issue - Page 4

NikolaS · ‎04-06-2023

Some users may experience errors with uploading a document resume. Please know that we do not currently support scanned PDF documents.

Screenshot of error:

Could you please try uploading a file that is not a scanned PDF file?

PradeepH · ‎08-25-2022

Hi Elie,

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

Thank you,

Pradeep

75328518 · ‎09-06-2022

Hi, I'm having the same issue, I cannot upload my resume(pdf file) which is only 4MB, please help me with this. Thank you! Screenshot 2022-09-06 182354.jpg

NikolaS · ‎09-06-2022

Hi Zac,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

4fc9f5d3 · ‎09-08-2022

Hello,

I am having the same issue with my resume and trying to upload it. Please can someone help.

Thank you,

Georgie

AndreaG · ‎09-08-2022

Hi Georgina,

Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Also note that we only officially support the latest two versions of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari.

2aa2c341 · ‎09-18-2022

Hi Andrea,

I am having the same issue with my resume and trying to upload it. Please can someone help. I've tried another browser but it didn't help.

Thank you,

Lynn

LuiggiR · ‎09-18-2022

Hi Chuying,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

dfd89df2 · ‎09-18-2022

Hello

I am having the same problem here .. may I ask for your help please ?

LuiggiR · ‎09-18-2022

Hi Ahmad,

Can you please clarify what error are you getting on your end? In addition, could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Also note that we only officially support the latest two versions of Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari.

dfd89df2 · ‎09-19-2022

I have tried all the things you told me .. still dont work