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912d756a
Community Member

Reversing ACH transfers

Hi to anyone reading this,  

I recently tried to send money to my US bank account but the funds hadn't reflected in over 24 hours (Upwork acknowledged the money leaving my upwork account) 

 

I crosschecked and my bank opérator says I can't receive ACH transfers to my bank account. (I didn't know this before sending the money) . 

 

Is there a way to reverse this please ?

1 REPLY 1
ArjayM
Moderator
Moderator

Hi Paul,

 

I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

~ Arjay
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