๐Ÿˆ
ยป Forums ยป Support ยป Re: Saving and Unsaving Jobs
Page options
af9ac97a
Community Member

Saving and Unsaving Jobs

Hi, I am also having the same issue. I can't unsave jobs by clicking on the heart. I tried to use the thumbs down icon to get rid of them that way, but that didn't work. Now I am having the additional problem of not being able to scroll past my first page of saved jobs, there is no way to get to subsequent pages. Can you help? 

ACCEPTED SOLUTION
kochubei_valeria
Community Member

Hi All,

 

The issue that was affecting your ability to save jobs has been resolved so I'll be closing this thread for further replies.

Thanks for your reports and patience.

~ Valeria
Upwork

View solution in original post

20 REPLIES 20
aocumen
Community Manager
Community Manager

Hi Katie, 


Could you please try basic troubleshooting steps such as clearing your browser's cookies or using a different browser to see if the issue persists? 


~ Avery
Upwork
26e63ea4
Community Member

The issue remains. Can confirm. Using Google Chrome and Mozilla Firefox (both have the latest version)

Is "Saved Jobs" malfunctioning? I can't save any new jobs today, and the 60+ jobs I just deleted (using the heart) are still there.

Hi Annalisa,

 

I'm sorry for the trouble you had. Could you please confirm if the same issue happens if you use a different browser or clear your cache and cookies? 

~ Joanne
Upwork

Hello!
Thanks for replying. This is the first time this has happened, and I've been on here everyday since Nov. 27, 2021.

The issue seems to have been resolved several hours later, but it was very frustrating since that was my time for searching for new work, and I couldn't save any jobs during those hours.
In answer to your question, I did not change the browser or clear the cache, I just noticed that it had finally deleted the 60+ jobs I marked for deletion. I then checked, and I can now save jobs again too.

I can confirm that the Saved Jobs is now malfunctioning, or better say doesn't work at all - I can save jobs, but I can't un-save them, plus there's no way for me to get inside and actually send a proposal when interacting with the jobs I saved via the "Saved Jobs" tab.

It doesn't work for me on either web or mobile, despite that I'm using different browsers and tried them all (except for the Safari and IE)

26e63ea4_0-1643899685955.png

 

Hi Artyom,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork
dccbfcb4
Community Member

hi Avery O,
  I'm not able to add change my feed, can you help me?

kathyleegifford
Community Member

For some reason, when I am looking at my "Saved" jobs and I click on a job to go back and look at the listing it doesn't work. Nothing. Zip. Zero.  Which means I have to copy paste the title of the job back into the search bar to see what the job is.

Anyone got a solution?

Hi Lloyd,

 

This is a known issue and our engineers are looking into it. Our support team will reach out to you with more information. 

 

Thank you! 

~ Bojan
Upwork
7b996450
Community Member

Hi everyone,

 "My Feed" tab has been gone for a couple of weeks now, and I can't find a way to put it back. I saw past posts where people had the same experience and were told to go to "save search." However, I don't have that either. I don't know if it is related to my location (Portugal) or something else going on. I've attached photos to help you understand better. I hope someone can help.

 

I appreciate any help you can provide,

Danilo 

 

 

Hi Danilo, 

 

Apologies for the inconvenience. There is currently an issue that is affecting the ability of some users to save searches. The team is aware of this and working on fixing it as soon as possible.

 

~Andrea
Upwork

Thank you very much for your clarification, Andrea. 

Hopefully, it gets solved soon. 

 

Best,

Danilo

6e040112
Community Member

Hi everyone!

I want to apply job feed filters but the " save search" button is not showing.

I clear my browser cache, Logged out, log in, and Changed the Browser but still faced the same issue.

Does anyone know how to resolve this?

Best regards

Waqar Bashir

Hi Waqar,

 

There is currently an issue that is affecting the ability of some users to save searches. The team is aware of this and working on fixing it as soon as possible. We thank you for your patience.

~ Luiggi
Upwork
6e040112
Community Member

Thank you so much Luiggi for your response.

I hope it gets fixed soon.

Kind regards

26e63ea4
Community Member

Just to let the Upwork team know that the problem is still present - I can't Unsave my jobs and get errors. Please see attached screenshots.

I know you're working on this, and that the team knows about this bug, but in case it's something different or new it's better to let you know.

Browser: Mozilla Firefox 97.0.1

 

**Edited for Community Guidelines**

 

 

 

Thank you for the update, Artyom. 

~ Goran
Upwork
shspider98
Community Member

Hello,

 

I am not able to view my saved jobs. When I click on the job, it's not coming up for me. This has been going on for a couple weeks.

 

Thank you,

Sarah 

kochubei_valeria
Community Member

Hi All,

 

The issue that was affecting your ability to save jobs has been resolved so I'll be closing this thread for further replies.

Thanks for your reports and patience.

~ Valeria
Upwork
Latest Articles
Featured Topics
Learning Paths