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Community Member

Schedule Rate Increase Bug

Hi there, when I try to send a proposal, the "schedule rate increase" keeps stopping me. When I try to set it to never, the drop-down menu doesn't open so I can't click anything. Therefore it keeps telling me to "fix the error" and won't let me send a proposal. Is this some sort of bug?
Community Member

This is fresh option and should be lot of bugs.

It works for me, used today, "never" selected. Maybe some your browser issue (cookies, cache).


Hi Samira,


Thank you for reaching out and reporting this. I got the same result as Mykola, and this new feature works just fine on our end, too. Could you please try using a different browser or the incognito mode of the current one? You may also clear your cache and cookies.


Let us know if the issue persists, and we'll look further into that for you. Looking forward to your confirmation. Thank you!


~ Arjay

Hey Arjay,


I tried refreshing the page, clearing the cookies, and putting it in an incognito browser. I finally tried a different browser (Firefox) and it worked. I wonder why Google Chrome is having an issue. It's just kind of annoying because I only use Google and had to install Firefox just to make a proposal lol. Anyway to get it fixed?

Hi Samira,


I converted your concern into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you here.

~ Alyssa
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