Dear suport Team,
I hope this email finds you well. I am writing to report a serious matter involving an individual named**Edited for Community Guidelines**, who was initially hired to complete a project for me. Unfortunately, this individual engaged in unethical behavior that has resulted in significant financial losses and wasted time.
Here is a timeline of events:
On September 14, 2023, I extended an invitation to**Edited for Community Guidelines** to work on a project for me. He agreed to the terms and agreed to complete the work by September 16, 2023, claiming the task was well within his capabilities.
**Edited for Community Guidelines** requested an upfront payment via PayPal, assuring me that this was his standard practice. Trusting his word, I made the payment as requested.
Over the next two days, I attempted to communicate with**Edited for Community Guidelines** to provide any necessary information or to check on the progress of the project. However, he did not respond to my messages.
On the morning of September 16,**Edited for Community Guidelines** informed me that he had been at a party and had not started the work. This was extremely unprofessional and unacceptable.
In an attempt to salvage the situation, I provided**Edited for Community Guidelines**with the necessary files once again and urged him to begin the project. He agreed to start promptly.
After waiting for several hours, I reached out to**Edited for Community Guidelines**for an update. Shockingly, he informed me that he was "sleeping" and therefore unable to work on the project.
The following day,**Edited for Community Guidelines** informed me that he could not complete the work for me, leaving me in a difficult situation with my client, who was expecting a timely and accurate deliverable.
I subsequently reported this incident to my bank and PayPal, resulting in a refund of the payment I had made to**Edited for Community Guidelines**. However, I have suffered significant losses, both in terms of time and credibility with my client, due to**Edited for Community Guidelines** irresponsible and dishonest behavior.
I have saved all communication records with**Edited for Community Guidelines**, including email exchanges and messages, which can serve as evidence of his actions.
I kindly request that you investigate this matter and take appropriate action against**Edited for Community Guidelines** for his unprofessional conduct. It is crucial to prevent him from causing similar harm to others in the future.
Please let me know if you require any further information or documentation to proceed with this case. I appreciate your prompt attention to this matter.
Thank you for your assistance in addressing this issue.
I'm sorry to hear about your experience. I can see that you already opened a support ticket regarding this issue. Please allow our team 24-28 hours to respond to your request. Feel free to also update the ticket should you have further questions or concerns.