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Marta's avatar
Marta S Community Member

Submit button is not active

Hi, a freelancer from my agency is facing an issue; he can't submit a proposal for a job post because the submit button isn't active. I've a video to demonstrate what I mean. Could you please help?

 

Thanks

3 REPLIES 3
Joseph's avatar
Joseph W Community Member

It's possible that the issue is with the website, such as a bug or technical error. However, this can only be confirmed by the support team. It could also be related to your browser or internet connection. To troubleshoot, you could try refresh the page, clear your browser cache, or using a different browser. If the problem persists, it might be worth reaching out to Upwork's support team for assistance.

Nikola's avatar
Nikola S Moderator

Hi Marta,

 

I am unable to see the video you are referring to. Could you please try to attach it again or alternatively share a screenshot?  

~ Nikola
Marta's avatar
Marta S Community Member

Hi, here is a video https://drive.google.com/file/d/1XEv4IWyAyDgOcSn0wdWXSLBhVTAAn8H4/view?usp=sharing I was not able to upload it here as even I converted the file into wmv, it showed an error. The problem with submitting a proposal happened to me even from different computers. I also thought that it could be a browser issue. But it is not. 

 

Thanks

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