Dec 18, 2023 08:14:26 AM by Jason W
Hi,
I'm having trouble getting answers to my questions via the forum and when I try to go through the support bot, it tries to answer once then crashes asks if it answers my question, when I click no it closes and the get support button is no longer visable. How can I contact support directly. I'd like to know the channels in advanced of using the platform so I can get support in case of an urgent issue rather than having to wait days to get a reply on the forum.
I would like to use the platform but also would like to know I have my copliance/tax/legal bases covered.
Dec 18, 2023 11:10:12 AM by Arjay M
Hi Jason,
We saw your post in the Community and converted it into a support ticket to give it the attention it deserves. I'm sorry if you're having difficulties getting support, and we truly appreciate you reaching out to us here in the Community.
Rest assured that one of our agents will contact you on this page with more information and further assistance with your concern.