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muhammad_ahmad01
Community Member

Support

How can I connect with Upwork Support agent? I tried many times but I didn't. I felt very bad. Can you help me please? 

2 REPLIES 2
ArjayM
Moderator
Moderator

Hi Muhammad,

 

Thank you for reaching out to us here in the Community. I can see that you were able to reach out to our Support Team and raised a ticket about your concern. You can access your support tickets here. Kindly note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

If you have some general questions about using Upwork or are looking for advice, feel free to post here in the Community. We'll be more than willing to assist.

 

~ Arjay
Upwork

Hey Arjay,

 

Thanks for reaching out.

 

Okay thank you for the Guidance.

 

I submitted my ticket 4 days ago but I don't get any update about my concern. I don't know even what happened with my issue. Please request to Agent who handle this ticket to look into it and update me about the issue. Please let me know exact issue and resolve date because they said issue will be resolved soon but it has been passed the 8 days.

 

Thank you.

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