Switch Subscription

[inouman]

Hello there,

I have tried to switch from premium membership to basic. But whenever I do, this "

We are in process of subscription renewals and upgrades are not possible during that period. Please come back later." a message pops up. 

Please help me out!

[pradeephele]

Hi Noman,

Thank you for your message. I see that your billing cycle starts on the 3rd of every month. That said, you will be unable to make any changes to your subscription before and after 24-48 hours of your billing cycle start date.

Thank you

Pradeep