The owner of the agency lost the access to Upwork. How do I become the owner of the agency profile?

[#1]

The owner of the Upwork agency lost access to upwork, and I need to become the owner of the agency profile. How can this be done?

• I'm the only member of the agency right now.
• I don't have admin rights in the agency.
• And I can't seem to be able to contact support in any way.

[#2]

Hi Maria,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#3]

Thank you!