Aug 3, 2022 09:57:38 AM by Mohamed H
Hello,
I've been having trouble with the "Skills" section of my profile for the last 3 days, whenever I delete a skill or move it or add a new one and hit "Save", when I refresh the profile nothing is changed! The old skills are still there.
I've tried removing the cache and cookies and still have the same issues.
Also sometimes when I add a new skill it won't even save and it will throw me this error message:
"There was an error loading this page: error [7347f2ac5ad994f4-LIS, 7347f2ac5ad994f4-LIS]. Contact Upwork Support for more information."
Solved! Go to Solution.
Oct 20, 2022 09:19:44 PM by Avery O
Hi everyone!
We want to confirm that this issue has now been resolved. Kindly clear your browser's cache and cookies and retry adding your skills. If the problem persists, please update this thread by replying to my post so we can assist you further.
Thank you for your patience, everyone!
Oct 3, 2022 11:29:54 PM by Ghaffar E
Hi .. I am trying to create new account but stuck at this page for 2 days for now
Oct 4, 2022 03:14:39 AM by Annie Jane B
Hi Ghaffar,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Oct 4, 2022 10:28:02 AM by Atif S
The problem of updating skills is solved now on my profile, I think Upwork has fixed the error. now i can update, add or delete my skills in my profile.
Oct 6, 2022 12:06:38 PM by Naveel S
When I am updating skills on my profile. They are showing in random sequences, I am facing this issue for the last few weeks.
Oct 15, 2022 04:28:05 AM by Safin K
I face the same problem. Then I used Microsoft Edge now its fixed👍
Oct 20, 2022 09:19:44 PM by Avery O
Hi everyone!
We want to confirm that this issue has now been resolved. Kindly clear your browser's cache and cookies and retry adding your skills. If the problem persists, please update this thread by replying to my post so we can assist you further.
Thank you for your patience, everyone!
Dec 23, 2023 02:30:21 PM by Renan R
It's not working for me. I've already cleaned the cookies and cache but it didn't work.
Dec 23, 2023 05:00:17 PM by Annie Jane B
Hi Renan,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Dec 24, 2023 08:34:31 AM by Renan R
It is not working for me... I've tried but it is not adding the JS skill for my profile...
Dec 24, 2023 09:15:48 AM by Luiggi R
Hi Renan,
I see that there's already a support ticket regarding your concern. The team followed up with you on your ticket, which you can access here. Feel free to respond to them if you have additional questions or need further assistance.
Apr 12, 2024 11:16:09 AM by Leandro Atherino M
Hi LuiggiR,
Could you kindly create a support ticket for me as well? Been having the 'add skill' issue but when I am setting up my profile.
Can you do it?
Thank you!
Apr 12, 2024 02:27:36 PM by Arjay M
Hi Leandro Atherino,
I'm sorry you're having difficulties setting up your profile. Could you please share more details about the issue you're experiencing when trying to add skills to your profile? Sharing a screenshot of what you can see from your end would be extremely helpful so we can assist you more efficiently.
We're looking forward to your response.
Apr 14, 2024 01:44:28 PM by Leandro Atherino M
Hi i need a support ticket
Its my second message
Please help!!!
Apr 14, 2024 02:28:31 PM by Nikola S
Hi Leandro,
Could you please share a screenshot along with more information about the issue you are experiencing so that we can assist you accordingly or connect you with the appropriate team?
Jan 27, 2024 01:56:28 PM by Gutu A
Hello,
I have been having the problem with the skill part of my profile. whenever I try to edit it won't change. I have deleted cookies and cache but it doesn't change.
Thanks.
Feb 2, 2024 12:34:03 PM by Daryl Hannah A
Hi Avery,
Its Feb 2024 and I am having this issue. I would like to update my skills tag. I already did clear cache and cookies but I don't have any other browser so I haven't tried that resolution. Can you help me out?
Apr 16, 2024 11:41:09 PM by Elyssa S
Heya!
I am on the app, and ai am having this issue. Can I have help please?
Apr 17, 2024 12:37:58 AM by Pradeep H
Hi Elyssa,
Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.
- Pradeep
Apr 9, 2023 03:33:10 PM by Ammara S
Hi, I've just created my profile and while the skills portion let me add maximum 15 skills earlier, it only lets me add 10 now. What's the way to add 15 skills to the section?
Apr 9, 2024 12:53:09 PM by Stacy M
Hi, I am new to upwork. I am so happy to see that it's not "just me" that's having issues with the SKILLS section of my profile. I have tried clearing the cookies, but the issue still persists. I would appreciate some assistance. Thank you so much! 😊