This profile is no longer available.

[#1]

Hi Upwork Community ,

I am not able to see my public profile after verifying my identity . Is this an expected behaviour or bug from upwork or do i need to do something for this .

Kindly reply if you know anything.

Regards,
Dharun Kumar .

[#2]

Hi Joanne, there's no link attached to your reply, but I tried to continue the verification through the settings page and I'm still experiencing the same issue.

[#3]

Thank you, it has now been resolved.

[#4]

Hi,

I am having the same issue. I got an email saying my identity was verified. I was able to even send proposal however when I am trying to view profile as public view it is saying 'this profile is no longer available'. I have clear cache and use other browser still the same. Can you help please.

Than you.

[#5]

Me too, I'm having the same issue as well.

[#6]

Hi Rachel,

We can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.

[#7]

This profile is no longer available , even after my profile is public. See public view not showing. Why is this happening. 

my friends cannot see my profile even after sending my profile link : 

https://www.upwork.com/freelancers/~01a1db80a203f39bf0

[#8]

Hi Suman,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep 

[#9]

Sir the same issue is happening to my profile as well, my clients are having problems because of my profile not being accessible to them. 

[#10]

Hello Ayesha,

Thank you for reaching out. I checked your account and see that you need to update your profile photo. Remember, your profile should accurately represent you as an individual, and all information, including your profile photo, should be truthful and verifiable. For guidance on selecting a good profile picture, please refer to this article.

Let us know if you need further assistance. 

[#11]

Hi Upwork Community,

I am not able to see my public profile after verifying my identity. Is this an expected behaviour or bug from upwork or do i need to do something for this .

Kindly reply if you know anything.

Regards,

Anjali

[#12]

Hi Anjali,

Yes, your profile visibility may be restricted while we wait for you to verify your account. I checked your account and it appears that you have already submitted your identity documents. Please allow 1-3 business days for the team to review and update your account. 

- Pradeep

[#13]

Hello, I am sorry to bother about the same issue but I just want to know if everything is ok with my profile?

I just submitet all the documets, got verified and now I cannot connect to my client for which I just finished a project. It says This profile is no longer available.

Please help.

Kind regards, Sebastijan

[#14]

Hi Sebastijan,

I checked and I am able to view your Upwork profile as seen here. Should you have any additional questions or need further assistance, please don’t hesitate to reach out.

- Pradeep

[#15]

I recently got my identity verified. Still, my profile is publically unavailable. I was asked for identity verification right after winning my first job. I completed the milestone and completed the steps for identity verification. A few hours earlier, I received an email that I had received an identity verification badge. Still, it's being shown that my profile is no longer available. I'm afraid that I might be unable to view my client's messages and withdraw my earnings.

[#16]

Hello Aqsa,

I'm sorry for any inconvenience this may be causing you. I can see that the verification process was successfully completed today. Please note that it can take up to 24 hours for your profile to become publicly visible again after completing the process. If after that time the issue still persists, please let us know so we can assist you further. 

[#17]

Does anyone know how I fix this thing? 

[#18]

Hi Habtamu,

Your account is currently restricted because you need to verify your identity. I see that the team is currently reviewing your submission manually. Please allow 1-3 days for the review to be completed. The team will let you know if there’s anything else you need to do.

[#19]

Hey everyone 

My profile is not showing in the search, can anyone help? 

[#20]

Your profile is showing now in search results:

[#21]

Please Help, i'm new on upwork, and i don't know how to solve this. My probles is the APPLY NOW button for the job are grayed, i'm also noticed that when i'm click public view for my profile, it said "THIS PROFILE NO LONGER AVAILABLE". What should i do? Thanks in advanced

[#22]

Hi Iman,

Your account is currently restricted because you need to verify your identity. I see that the team is currently reviewing your submission manually. Please allow 1-3 days for the review to be completed. The team will let you know if there’s anything else you need to do.

[#23]

ahhhh i see, okay...thanks for the information LuiggiR

[#24]

Hello there,

I am trying to create a profile since the last 10 days. I somehow managed the identity verification (which took 5-6 attempts). It is showing completed now but I can't see my profile. It says that the 'Profile is no longer available.'

Please help.

Regards,
Tanusri. 

 

[#25]

I am also having the same problem 

[#26]

Hi Tanusri and Akinbayo,

I can see that both of you completed your verification processes today. Please allow up to 24 hours for your profile to become available again.