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Yo's avatar
Yo T Community Member

To submit a proposal, update your address Error 403 (N)

This is driving me crazy, I tried all the suggested solutions without luck, not sure what are the next steps, I appreciate any help solving this issue. 

ACCEPTED SOLUTION
Joanne's avatar
Joanne P Moderator

Hi Lori,

 

I checked, and it seems like you have not completed your address information. Please log into your account, go here, and ensure you fill in all the requested details. If you still encounter any issues after doing so, please let us know so we can look into it further. 

~ Joanne
Upwork

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6 REPLIES 6
Ivygail's avatar
Ivygail J Moderator

Hi Yo,

 

I understand how frustrating this must be for you. I saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

 

~Ivy
Lori's avatar
Lori B Community Member

Hello Ivygail,  I have the same problem.... can you create a ticket for me too?

 

I get this message:

To submit a proposal, update your address

Error 403 (N)

Trace ID: 8c3ccf0a3af89450-SJC

 

Lori Bozievich
Joanne's avatar
Joanne P Moderator

Hi Lori,

 

I checked, and it seems like you have not completed your address information. Please log into your account, go here, and ensure you fill in all the requested details. If you still encounter any issues after doing so, please let us know so we can look into it further. 

~ Joanne
Upwork
Lori's avatar
Lori B Community Member

Thank you for helping me figure that out!

Lori Bozievich
Mighty's avatar
Mighty N Community Member

Hi  Ivy.gail J ,

I also have this problem: 

To submit a proposal, update your address

Error 403 (N)

Trace ID: 8c5cce574e2195fb-JNB

 

Please assist.

Ivygail's avatar
Ivygail J Moderator

Hello Mighty,

 

Thank you for reaching out. This error usually happens when the complete address isn’t filled out on your Contact Information page. I checked, and it looks like you have missed adding your ZIP/postal code. You can update your contact information here. If an issue persists after doing so, please feel free to reach out back to us. 

 

~Ivy
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