Sep 13, 2024 01:32:26 PM by Yo T
This is driving me crazy, I tried all the suggested solutions without luck, not sure what are the next steps, I appreciate any help solving this issue.
Solved! Go to Solution.
Sep 15, 2024 10:44:30 PM by Joanne P
Hi Lori,
I checked, and it seems like you have not completed your address information. Please log into your account, go here, and ensure you fill in all the requested details. If you still encounter any issues after doing so, please let us know so we can look into it further.
Sep 13, 2024 03:49:39 PM by Ivygail J
Hi Yo,
I understand how frustrating this must be for you. I saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.
Sep 15, 2024 05:44:57 PM by Lori B
Hello Ivygail, I have the same problem.... can you create a ticket for me too?
I get this message:
To submit a proposal, update your address
Error 403 (N)
Trace ID: 8c3ccf0a3af89450-SJC
Sep 15, 2024 10:44:30 PM by Joanne P
Hi Lori,
I checked, and it seems like you have not completed your address information. Please log into your account, go here, and ensure you fill in all the requested details. If you still encounter any issues after doing so, please let us know so we can look into it further.
Sep 19, 2024 03:04:04 PM by Mighty N
Hi Ivy.gail J ,
I also have this problem:
To submit a proposal, update your address
Error 403 (N)
Trace ID: 8c5cce574e2195fb-JNB
Please assist.
Sep 19, 2024 08:03:57 PM by Ivygail J
Hello Mighty,
Thank you for reaching out. This error usually happens when the complete address isn’t filled out on your Contact Information page. I checked, and it looks like you have missed adding your ZIP/postal code. You can update your contact information here. If an issue persists after doing so, please feel free to reach out back to us.