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Community Member

Top Rated Plus Badge is Missing

Dear Upwork Support Team,

My JSS is 100% and I was a Top rated plus freelancer on Upwork with a badge but now it no longer appears alongside my profile. Can this issue please be resolved? Thank you so much!



Hi Mudassar,


The Top Rated badge is added to your profile when you meet the criteria required to earn it.


To qualify for the Top Rated Plus badge as a freelancer, you must have:

  • Demonstrated consistent high-quality work with multiple clients
  • An outstanding Job Success Score (at least 90%) and maintained Top Rated status
  • An up-to-date and complete freelancer or agency profile
  • Accurately listed your current availability for new jobs
  • An account in good standing with no recent account holds
  • Total earnings over $10,000 in the past 12 months
  • Worked or be working on one or more large contracts in the past 12 months without negative outcomes

I encourage you to read this help article for more information. 

~ Joanne
Community Member

Thank you for sharing the info. Unfortunately, I have met all the conditions mentioned by you here, however, still my Top Rated Plus badge is missing. Can you point to a more specific reason rather than being generic? That would be much helpful. Thanks again 🙂

Hi Mudassar,


We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
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