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Community Member

Transactions is due and has not been paid



Today I've requested to withdraw my Available money with a local bank transfer (with my HDFC)However, I saw that there is a message saying ''Transaction is due and has not been paid'. May I know the reason or issue? and when this get resolved ?

Community Member


That is Upwork's new feature (almost yellow colour) at transaction history to let freelance know about transaction. It means your withdrawal is yet to be processed. It will be okay tomorrow and you will be got an email. 

Community Manager
Community Manager

Hi Rita,


Thank you for reaching out to us. I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.


~ Nikola

Am having this kind of issue. 

Hi Joey! I just want to know how was it resolved? I'm currently having this kind of issue. Thank you! I'll appreciate your response 😊

Hi Rejie,


I can see that you already have an open ticket regarding this issue. One of our agents has updated your ticket to assist you further. 

~ Joanne

Please help. I haven't received the money I transferred to Paypal. Usually I would get it in an instant.

I have the same issue today. How can this be resolved? Thanks!

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