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Finn's avatar
Finn H Community Member

Transfer chat history to a new account

Hello,

 

our company had a working room together with another company, but we would like to create an account for our company now. The other company should not have acces to it anymore. It would be sad, however, to loose all the history in the chats and the data sent to and from Freelancers. Is there a possibility to transfer all of this to a new account? 

 

Additionally there seems to be a problem to create a new company in upwork with an account we already used in a different company profile. Is this a common problem?

 

Thank you.

Finn

1 REPLY 1
Andrea's avatar
Andrea G Community Manager

Hi Finn,

 

I checked this account but don't see any chat history. Please know, that you can always use the Create New Account button in Settings to create a new company within the same log-in details. You'll be able to switch between the accounts easily. That way, you can use the new company separately and have your chat history available to reference on your old company profile.

 

~Andrea