Apr 7, 2023 01:24:18 AM by Mantas M
Hello. I have issues with my billing and payments. Tried 3 different cards from 3 different banks - all of them declined/reverted. For one of them I contacted my bank and they said everything is OK on their side. Please help ASAP. Thanks
Mantas
Apr 7, 2023 04:36:46 AM by Pradeep H
Hi Mantas,
I can see that you've raised a support ticket regarding your concern and one of our team members is already assisting you. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Thank you,
Pradeep
Apr 10, 2023 12:28:35 PM Edited Apr 10, 2023 12:52:01 PM by Mantas M
Nothing fixed, same issue. Your company keeps declining / reverting any of the cards I add.......I have now tried 4 different cards from 3 different providers - all of them declined/reverted .Screenshots attached.
Apr 10, 2023 04:24:14 PM by Arjay M
Hi Mantas,
I'm sorry to hear that this issue has not been resolved yet. However, I can see that you've been in contact with the appropriate team that can assist you with your concern. We highly suggest you continue doing that through a single ticket on this page so that they can assist you accordingly and more efficiently.