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fbd7af47
Community Member

Tried 3 different cards from different banks - all of them declined/reverted

Hello. I have issues with my billing and payments. Tried 3 different cards from 3  different banks - all of them declined/reverted. For one of them I contacted my bank and they said everything is OK on their side. Please help ASAP. Thanks

 

Mantas

3 REPLIES 3
pradeephele
Moderator
Moderator

Hi Mantas,

 

I can see that you've raised a support ticket regarding your concern and one of our team members is already assisting you. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,
Pradeep

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fbd7af47
Community Member

Nothing fixed, same issue. Your company keeps declining / reverting any of the cards I add.......I have now tried 4 different cards from 3 different providers - all of them declined/reverted .Screenshots attached.

  

 

Hi Mantas, 

 

I'm sorry to hear that this issue has not been resolved yet. However, I can see that you've been in contact with the appropriate team that can assist you with your concern. We highly suggest you continue doing that through a single ticket on this page so that they can assist you accordingly and more efficiently.

 

~ Arjay
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