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clickthruvids
Community Member

Triple Charged for a Milestone

I recently hired a freelancer, and was dismayed to find I was charged THREE TIMES for the job.

 

It almost took my credit card into overdraft.

 

I am not a happy camper.

 

Contract ID
32132884

 

I would appreciate an immediate refund of two of the payments, and some assurance this won't happen again.

ACCEPTED SOLUTION
pradeephele
Moderator
Moderator

Hi Kevin,

 

Thank you for your message. I am sorry to hear about your experience. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

Thank you,

Pradeep

Upwork

View solution in original post

2 REPLIES 2
pradeephele
Moderator
Moderator

Hi Kevin,

 

Thank you for your message. I am sorry to hear about your experience. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

Thank you,

Pradeep

Upwork

Ok, thank you.

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